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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Shop Premier Pick

Sep 04, 2024  on Shopify

Today Colleen helped me in answering my question! He was very helpful and sloved my issue real quick! Love this support!

My Store

Sep 04, 2024  on Shopify

Agradeço muito a ajuda, consegui tratar de tudo na shopify e no dsers, agradeço imenso. Vivian

My Store

Sep 04, 2024  on Shopify

Olivia was incredibly helpful very quickly. I needed to take care of an account issue and she was efficient in helping me out. Thank you!

STIFINISHOP

Sep 04, 2024  on Shopify

Perfect assistance ,

zaramilo

Sep 04, 2024  on Shopify

I contacted DSERS support for several questions and Isak answered all my questions with clarity and speed, he explained everything to me to the letter and it was very nice, I recommend

FurandFrolics

Sep 04, 2024  on Shopify

Great communication

ShopLaHoo

Sep 04, 2024  on Shopify

Isak är en klippa. Ha fixade alla mina problem på en handvändning. Jag är mycket nöjd med servicen! / John / Shoplahoo

Gay Skate

Sep 04, 2024  on Shopify

The support staff on chat are amazing. Thanks Blanca

Gadgetfully

Sep 04, 2024  on Shopify

Great Service, very professional and secure, thanks Sandy.

Drakelite

Sep 04, 2024  on Shopify

"The support team's help turned my bad day with my first Shopify order into a great one! The conversation was very enthusiastic and helped me clearly understand the order fulfillment process on DSers and Shopify! 5 stars!

Moda Evoke

Sep 04, 2024  on Shopify

Isak helped us through with our first order. It was stressful but we could not have managed without him. Great tool and great service!

My Store

Sep 04, 2024  on Shopify

BIANCA DID A GREAT JOB TO ASSIST ME ON MY FIRST ORDER FOR MY SHOPIFY STORE

ElKari Brands

Sep 03, 2024  on Shopify

Hi there This is Villanelle from the customer service team. Glad to assist you today. They was very helpful and knowledgeable about what I needed to do. And let's not forget patient.

Nyra's World

Sep 03, 2024  on Shopify

I am a new user of dser, needed some help with some issues i was facing with my shopify store. I clicked there live chat on facebook, Lucy was so amazing to help me with my questions and cleared my confusions. Thank you Lucy

FitBoutiqueStore

Sep 03, 2024  on Shopify

I would like to give thanks and appreciation to Blanca for assisting me with my account. She was very nice and understood the issues I was dealing with thanks for your support and stay sweet!

Panovus

Sep 03, 2024  on Shopify

I was asissted by a worker named Holly and it was a pleasure to work with her. She has a very friendly demeanor and responded to my texts vividly. She quickly understood my issues and helped me to fix them with incredible efficiency. Truly an amazing experience!

PixelSK

Sep 03, 2024  on Shopify

excellent app,really good communication i had some problem with my payments and Blanca from the help center service took care of the problem in seconds and left me very satisfied.

ChicFinds

Sep 03, 2024  on Shopify

Blanca did a great job and helped me

Ozio Web Store

Sep 03, 2024  on Shopify

I had a problem with an issue about havng products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.

Aurina Nova

Sep 03, 2024  on Shopify

Very good and helpful Customer service by Zina On Facebook Messenger she explained everything to me.

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