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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,200)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

G-Money 1

Sep 13, 2024  on Shopify

Im new to Dropshipping and Selena has been most helpful and patient with me as a new user. Knowledgeable and willing to help. Thank you Selana!

My Store

Sep 13, 2024  on Shopify

Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!

Omni

Sep 13, 2024  on Shopify

I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.

PRESENTE CERTO

Sep 13, 2024  on Shopify

muito bom o app e a assistencia muito rapida mandei sms agora, um sabado a noite e eles me responderam em menos de 2/3 min muito bom mesmo quem me ajudou foi a chrissy... muito obrigado

Glowra

Sep 13, 2024  on Shopify

Easy to use and has a great customer support

Athena's Lights

Sep 13, 2024  on Shopify

Chloe was real help and very quick. Thanks again

The Christmas Factory

Sep 13, 2024  on Shopify

Krystal was super helpful with my mapping issues. Excellent service and answered all my questions making me alot happier with the process of dropshipping. thanks Dsers!

Wild25

Sep 13, 2024  on Shopify

amazing customer service with Chloe.

Grumpurrs

Sep 13, 2024  on Shopify

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry" which sounds positive if true.

DollFace Life

Sep 13, 2024  on Shopify

Best app under the sun!! Easy to use and most effortless fulfillment or customers order. I LOVE it!!! Also Chrissy is the Best in helping with any questions OR issues. Well the only issue i has was one i created myself.. lol

Retro Gaming System

Sep 13, 2024  on Shopify

Thanks to Chrissy I've resolved my problem really fast. She was really nice and clear in explanations.

Three Nest

Sep 13, 2024  on Shopify

I chat with Rita and she was very helpful and patiently..

Zenesio

Sep 13, 2024  on Shopify

Celia gave me a really good Service, i had an issue with personalized products and she solved that issue immediately. Best Dropshipping tool

som-ec

Sep 13, 2024  on Shopify

super schnelle Antwort, Jac vielen dank dir dafür

trend trinkets

Sep 13, 2024  on Shopify

The service is very good and the customer service is great. thanks

Style Studio

Sep 13, 2024  on Shopify

I worked with Tiffany regarding a query with orders and the response on email was pretty fast then expected and the information was very detailed. I am very satisfied with the support hope to work more . You can trust to choose D'sers as your platform.

Mestok

Sep 13, 2024  on Shopify

amazing service

Army Jewels

Sep 13, 2024  on Shopify

Got my refund. Thank You.

MUGNET

Sep 13, 2024  on Shopify

celia was just amazing thanks for the help and the patiance

nightoy.com

Sep 12, 2024  on Shopify

"Big thanks to Wendy for helping me with the Dsers Shopify setup! She went out of her way to assist me with importing products, checking shipping times, and more. Your support made everything so much easier, Wendy! "

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