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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

TW Online

Sep 07, 2024  on Shopify

The customer service is perfect. Thanks Maria

PlufPups

Sep 07, 2024  on Shopify

Betty did a great job at assisting me.

Elmwood Street

Sep 07, 2024  on Shopify

Rita was very helpful and quick responses!

Gofionafashion

Sep 07, 2024  on Shopify

Big thank to Miss Lydia , she help me to solve my issue and make me verry happy because for saving my time to update all my product in on click only thank you too much dear i appreciate your honestly work

JJ Market

Sep 07, 2024  on Shopify

This app is just amazing. Good interface, innovative system and nice support. Ms Maria saved my day.

Hey mi amor

Sep 07, 2024  on Shopify

Super Service, très disponible en cas de probleme je recommande

GLOUSKIN

Sep 07, 2024  on Shopify

This is the first time I am using the live chat to get some help with my order. I couldn't place my order because there was some issue with the shipping details. Gloria was my assistant in the live chat and she did a wonderful job, just a few messages she solved the problem and I could carry on with my order. Amazing experience and help from Gloria.

Nude Nest

Sep 07, 2024  on Shopify

Efficient, specific and fast service Thank you very much for everything and I will join your paid program as soon as possible

Zephyr

Sep 07, 2024  on Shopify

Support manager Rita is great! Swift responses and was always ready to listen and help

Italian Finesse

Sep 07, 2024  on Shopify

Servizio clienti top

My Happy Paws Haven

Sep 07, 2024  on Shopify

I had a very positive experience with ZICO ,the support team member. I must say, he is such an adorable Dser Staff who is trying to handle my issue promptly and professionally. From the moment I reached out, he is so patience and provided me with clear guidance and ensured the whole process was as smooth as possible. His prompt responses and attention to detail made me feel confident that my concerns were being taken seriously. I truly appreciate the level of support I received and would highly recommended their services to anyone.

icetain.com

Sep 07, 2024  on Shopify

I am satisfied with the customer service. I quickly received a valid answer to my question.

Epic Gear Central

Sep 07, 2024  on Shopify

I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners

KOSMETIK-ÄSTHETIK

Sep 07, 2024  on Shopify

Best service ever! Chrissy took a lot of time to help me with my process. We solved the problem super quickly. Everything worked. Thank you for the great service and your patience! I really appreciate that! And thank you Tiffany to! You are the best Chrissy & Tiffany!

uniipho

Sep 07, 2024  on Shopify

good

acid.

Sep 07, 2024  on Shopify

I was very confused with the DSers mapping and Vivian helped me really quick on solving my issue. The customer service is truely fast. Thankyou

Express Sale

Sep 07, 2024  on Shopify

Olivia was very attentive and quick to help me... She deserves 1000 stars!!!

ELEGITEX

Sep 07, 2024  on Shopify

DSers is the best, well recommended, very friendly, helpful and best customer service

San Chayil Donna

Sep 07, 2024  on Shopify

A Aurora me auxiliou em uma pequena emergência na troca de fornecedores, eu não conseguia resolver sozinha e ela foi incrível! Obrigada pelo suporte.

Forever Growth

Sep 07, 2024  on Shopify

I was confused on a matter and I was quickly assisted and the matter was solved rather expeditiously.

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