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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Michis Felices

Sep 10, 2024  on Shopify

loving dsers so far, 10/10

InovaAcess

Sep 10, 2024  on Shopify

Quero agradecer a Olivia pela atenção e prestatividade no meu atendimento e ajudar com o meu problema. Meu eterno agradecimento. Nota 1000

Infinite variety

Sep 10, 2024  on Shopify

Thanks, zico! Great help and fast reply

GlideX

Sep 10, 2024  on Shopify

Selena is the best she solved my problem in minutes and was so kind

The Kitchen Nexus

Sep 10, 2024  on Shopify

I was really searching for assistant from everyone and anyone, finally, Olivia came and saved me from the furustration. she is a wonderful person and patient and wanted to assist me to the best that she can. I am so happy she was the one I was dealing with because she was assisting me via photos and not only chat. thank you once again, you are the top customer service I ever had for today.

FitFlex

Sep 10, 2024  on Shopify

Selina gave me a very good service, a lot of patience and she helped me a lot

Bom Moço

Sep 10, 2024  on Shopify

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

SlliceDice

Sep 10, 2024  on Shopify

very very well and fast

My Store

Sep 10, 2024  on Shopify

Thank you Lena for your help. I am able to fix my issue very quickly.

Lavely

Sep 10, 2024  on Shopify

Isak was there to help me, even though his time was precious, he stayed with me for more than 1 hour, I thank him very much! What's more, he was very attentive and involved, while responding to my requests.

Sizzlingdeals

Sep 10, 2024  on Shopify

I am new to this Dropshipping, I had Isak help me out more in 1 interaction and achieve and learn more than with others. He was very patient and helped me out so much. I was very impressed and pleased. Now i feel more confident with proceeding. I know if i get stuck. Dsers will be here to help. A++ on the help.

RHP

Sep 10, 2024  on Shopify

app works fine, i ran to some problems with the syncing, but Sandy were really helpful to me, Thank you!

L8 Gifts

Sep 10, 2024  on Shopify

Great work, always great, even if mapping to any products failed, they will help it find . THX

Petit roux

Sep 10, 2024  on Shopify

Les réponses étaient rapides, pertinentes, même la nuit! Très détaillées avec des images et des flèches pour chaque question. J'adore cette application.

Ocean Boutique

Sep 10, 2024  on Shopify

Holly was super helpful! Quickly fixed my failed orders

MI STORE

Sep 10, 2024  on Shopify

VERY GOOD THANK YOU FOR YOUR SUPPORT

Happy Child Box

Sep 09, 2024  on Shopify

Helpful when I had a problem with shipping set-up. Reliable on the chat, and so far its been good.

FINE LINE QUALITY PRODUCTS

Sep 09, 2024  on Shopify

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

4TwentyFour Fitness

Sep 09, 2024  on Shopify

Esfania was very prompt and was able to help me quickly with my questions.

Liralis

Sep 09, 2024  on Shopify

Tive um problema com um pedido de um cliente e nao fazia ideia de como resolver. Entrei em contato com o suporte da Dsers e quem me atendeu foi a Neva, ela praticamente pegou na minha mão e me guiou passo a passo como resolver tudo. Neva, muito obrigado pelo atendimento, paciencia. Atendimento de extrema qualidade.

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