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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Falkeo

Sep 16, 2024  on Shopify

Thanks to Krystal, my problem got solved in 2 mintues

StickerBoBo

Sep 16, 2024  on Shopify

Great help received from Rita!

Hero's Arsenal

Sep 16, 2024  on Shopify

Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!

Novaïa

Sep 16, 2024  on Shopify

Good job Maria

sensaura

Sep 16, 2024  on Shopify

i had an issue with my product, Chloe was quick to help and in no time pointed me in the right direction to get my issue resolved!! amazing service by Chloe!

Edu Kiddy

Sep 16, 2024  on Shopify

I must say Sandy helped me alot when I ran into trouble fulfilling an order in dser. She was very helpful and accommodating. Thanks alot. 10/10.

LR Fitness

Sep 16, 2024  on Shopify

Luna was very helpful, professional and very efficient in addressing my questions and issue.

PAWER ON

Sep 16, 2024  on Shopify

Excellent support. Thanks, Isak for your help.

Ideal Store

Sep 16, 2024  on Shopify

Tive uma experiência excelente com o atendimento da DSers, graças à atendente Krystal. Ela foi extremamente prestativa, esclarecendo minhas dúvidas com clareza e rapidez. Sua cordialidade e atenção aos detalhes fizeram toda a diferença. Krystal realmente se importa com os clientes e oferece um serviço de alta qualidade. Recomendo a todos! Obrigado

My Store

Sep 16, 2024  on Shopify

What for a great service, many thanks for Sans ❤️

Splendor International

Sep 16, 2024  on Shopify

Fast customer service; really appreciate Bianca for the quick and fast response!

WTF Wearables

Sep 16, 2024  on Shopify

Great customer service

xoxosexy

Sep 16, 2024  on Shopify

Villanelle did a great job helping me with my site and implementing the DSer's droppshiping. Spent a lot of time helping me out and it's much appreciated this is what makes the difference. The help.

K-Glow

Sep 16, 2024  on Shopify

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

luxuryRG

Sep 16, 2024  on Shopify

lucy es muy buena en su trabajo muy respetuosa y siempre me ayudo en todo mi proceso y pudo aclarar todas mis dudas

My Store

Sep 15, 2024  on Shopify

Thank you Blanca, your help was fundamental for my progress in the DSers app. thank you for your support I appreciated your help.

Harley Boutique

Sep 15, 2024  on Shopify

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

MANKOOX

Sep 15, 2024  on Shopify

love the work of Blanca, great

My Store

Sep 15, 2024  on Shopify

Blanca is the best, 5 star rating

Jess Deals

Sep 15, 2024  on Shopify

Zico was great answering all my questions concerning dropshipping.

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