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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Derlysan

Dec 21, 2025  on Shopify

Good service, verry helpful. I am satisfied.

HardWorkForge

Dec 21, 2025  on Shopify

Excellent excellent au top

DazzlyZone

Dec 21, 2025  on Shopify

Aimee thanks for helping me solving my issue you are a star

Urban Gear Co.

Dec 21, 2025  on Shopify

the support was very helpful and knowledgeable with the support scope.

Twisted Niches

Dec 20, 2025  on Shopify

Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed. Thank you, Agent Kimi, for saving my very first dropshipping order!

Bastrova™

Dec 19, 2025  on Shopify

Issue resolved effectively, Highly recommend.

Meow Town

Dec 19, 2025  on Shopify

Blanca was extremely fast at solving my problem and very helpful. She was kind and efficient.

Charlie Dolly

Dec 19, 2025  on Shopify

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes Highly recommended

Arkmis

Dec 19, 2025  on Shopify

Fiona was great! Very helpful and patient. Remedied my issue with a great explanation and resolution! Thank you!

Vorterek

Dec 19, 2025  on Shopify

I was having trouble syncing my account and mapping a product. I contacted support and Janet was able to guide me and fix all my issues. I am very grateful for the 24/7 support and for professionals like Janet. We had to do it quickly because my supplier was waiting on the orders so he could process them before the factory closed for the weekend. Janet solved all my problems and the orders were received by the supplier and were SHIPPED BEFORE the weekend.

Armageddon Sports

Dec 19, 2025  on Shopify

Great app + great live support!

Pethousemall

Dec 19, 2025  on Shopify

Enthusiastic and generous, absolutely fantastic!

RVHomeHaven

Dec 19, 2025  on Shopify

The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed! Thank you for your support!

GracefulGlowBeautyCo

Dec 19, 2025  on Shopify

Celia was helpful the whole time & was very, very, very patient with me ( take note there's 3'very' ) because she did an awesome job guiding me the whole time, until i got it right. GOOD JOB CELIA keep it up!!! Please keep CELIA & give her a Raise$$$ she is an asset to your company. :)

McClendon Sunglasses

Dec 18, 2025  on Shopify

Chloe is amazing!

Order Fairy

Dec 18, 2025  on Shopify

Holly is awesome and very helpful!

TryNexora Care

Dec 18, 2025  on Shopify

I had some technical issues and Lacey helped me solve them! She was very fast responding and clear with her instructions and very kind. Great support!

Flor de Moda

Dec 18, 2025  on Shopify

Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.

Deal Dazer

Dec 18, 2025  on Shopify

They helped me fix the issue quickly! Thank you!

My Store

Dec 18, 2025  on Shopify

perfect. Esfania is best.

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