DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,397)

Overall rating

5

7,700
4

67
3

10
2

2
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

BlingBlingMobil

Oct 19, 2025 on Shopify

J'ai eu un très bon accueil de la part de Blanca qui m'a aidé à comprendre comment fonctionne Dsers ! C'est parfait ! Je pourrait continuer sereinement mon parcours de e-commerçant sur Shopify !

Tiny Chihuahua Shop

Oct 17, 2025 on Shopify

Sandy has provided excellent service. I needed to fulfill an order for a region where very little amount of providers ship to and as I couldn't find an alternate provider she found an alternative in no time.

Adaora

Oct 17, 2025 on Shopify

Cyril is absolutly amazing! helped me alot with patient and good explenations!

Elysiumfit

Oct 17, 2025 on Shopify

‘Zico’ was fantastic for me with guiding me through a process i had no idea about! Thank you so much my friend :)

Kiddie Darling

Oct 17, 2025 on Shopify

Wonderful service I’ll love it. Ppl are amazing

AURA

Oct 17, 2025 on Shopify

I had an excellent experience with the DSers support team- Aurora! The representative helped me fix my shipping rate settings and saved me from unnecessary shipping fees. They were quick, knowledgeable, and very patient while explaining everything clearly. Thanks to their help, my store’s shipping is now perfectly set up and cost-effective. Truly appreciate the amazing support — highly recommend!

Anti-Stress Fitness

Oct 17, 2025 on Shopify

je suis très satisfait du service, j'ai vraiment été bien aidé!

Fandrit

Oct 16, 2025 on Shopify

Excellent customer service

PAPANA

Oct 16, 2025 on Shopify

Between Daughters

Oct 15, 2025 on Shopify

easy to use a great customer service, was helped by Krystal for shipping issues and she responded really quickly and stepped into help :) good experience

Market Hub

Oct 14, 2025 on Shopify

Great customer service.

Solangez Seven

Oct 14, 2025 on Shopify

My customer rep, Sandy was very knowledgeable. She was very detailed in explaining what I needed to do to resolve my issue as well as very curteous. Great customer service skills Sandy!!

JEWELARY ART

Oct 14, 2025 on Shopify

Thank you so much Sandy for answering my questions and helping me in less than 10 minutes. Thanks Desert.

Serenn Bolsas

Oct 14, 2025 on Shopify

Fast and accurate support. Great service and solved my problem without complications. Congratulations to the Dsers team.

Ashara

Oct 14, 2025 on Shopify

Excelente atención, de "Zico" :)

Purzora

Oct 14, 2025 on Shopify

Thanks DSers

Unapologetic Luxury Designs

Oct 14, 2025 on Shopify

The help I received today was a 12 out of 10! Customer service was awesome. They helped me create my very 1st order. I am so glad that I asked for help instead of trying to do things myself. EXCEPTIONAL!

Mami Moda

Oct 14, 2025 on Shopify

Thank you so much Brandon. You were a lot of help.

Heurtys

Oct 14, 2025 on Shopify

Blanca underestood and fixed my issue within 3 minutes. Proper service

Papa Online Store

Oct 14, 2025 on Shopify

Luna was a great help today. She was very patient, and she professionally walk me through, step by step, until my issue is resolved. Luna is a great asset to your organization.