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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,584)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Dealz Dive Online Store

Sep 07, 2025  on Shopify

i was running ads and got a issue, Isak their customer support advisor helps me in seconds i am really happy he comes in 1 minute and also solves in 1 min . best

Hstrends

Sep 07, 2025  on Shopify

amazing service as always. problem solved.

ShedPoundsPortal

Sep 07, 2025  on Shopify

Your customer assistant Rick is a plus to the team. He was there to see that my issues are resolved and on time. Nice jobs you guys are doing.

Surf Variedades

Sep 07, 2025  on Shopify

Atendimento excelente. gratidão profunda

Wooloa

Sep 06, 2025  on Shopify

Kimi has been very helpful in clarifying an issue I had with ordering from a specific supplier. She responded instantly once I reached out to support and was able to pinpoint my issue quickly and steer me in the right direction. Many Thanks!

Healing4Joy

Sep 06, 2025  on Shopify

Kimi was a great help. 10 out of 10 service

PAWS AND PROTECT

Sep 06, 2025  on Shopify

I had the pleasure of working with Vivan today and she was such a tremendous help. I was having issues with my store products showing as sold out and she guided me with such patience on how to fix my issue. Being a person who is a visual learner, her taking pictures of the steps I needed to take to fix the issue helped tremendously. I wish i could put her on speeddial. Thank you again for your guidance.

Cristian Moretti

Sep 06, 2025  on Shopify

fast, knowledgeable and clear!!!

Sport-Vitals

Sep 06, 2025  on Shopify

What service, patience, competence, problems solved, such valuable help

Michele Caravan

Sep 06, 2025  on Shopify

servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie

Hobby Family Hub

Sep 06, 2025  on Shopify

Great support, very helpful and solved my problem. Rick was very kind and attentive.

LeMarka Shop

Sep 05, 2025  on Shopify

Great support, very helpful and solved my problem. Zoe was very kind and attentive.

flamingwik.

Sep 05, 2025  on Shopify

Zico was exceptionally helpful. Thank you.

NOKA HOME

Sep 05, 2025  on Shopify

Pretty good app. The best part is 24/7 support, I don't need to wait for a hours to response.

Apex Shopping

Sep 04, 2025  on Shopify

Elora helped me fix a problem I had. Elora worked so quickly, professional and efficiently. Elora explained all the steps to me so that everything made sense. Elora is a great worker and fantastic member of your team! Thank you Elora!

JIRISAN CARE

Sep 04, 2025  on Shopify

Thank you Rita you the best !!!

TikiTienda

Sep 04, 2025  on Shopify

Super usefull app in shopify stores. i love that it has a free plan. GREAT customer service overaall. Rita is the best, she has helped me a lot!

Blue Moon Fashion House

Sep 04, 2025  on Shopify

mochimad

Sep 04, 2025  on Shopify

Siendo debutante en el e-commerce pues muchas veces necesitamos ayuda de profesionales. Gracias al centro de ayuda de Dsers me ayudaron a resolver mis dudas e incluso me dieron algunos tips para una mejor búsqueda de productos.

RoyElite

Sep 04, 2025  on Shopify

Customer support Sandra was very helpful, clear, and quick in resolving my issue. Excellent service!

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