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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Focett

Jul 05, 2025  on Shopify

J'ai pu collaborer et être aidé par Rita, la session a été vraiment agréable, les problèmes sont résolus rapidement et avec une bonne compréhension et une réactivité parfaite ! Je recommande

Camente.com

Jul 05, 2025  on Shopify

J' avais un problème de connexion et Rita m'a sauvé . Merci beaucoup !

NYXLingerie

Jul 05, 2025  on Shopify

Vivian was amazing, she seems to be very knowledgeable and friendly.

SpySecret

Jul 05, 2025  on Shopify

Thanks to Chloe from DSers support, the issues I was having have been completely resolved! She explained each step in a way that was easy to follow. I’m really grateful for her excellent support throughout the process!

Univers du Sommeil Bébé

Jul 05, 2025  on Shopify

Très satisfait

Afraaé Co

Jul 04, 2025  on Shopify

This app is amazing! Super easy to use and has all the features I need to manage my store more efficiently. I was able to set everything up quickly without needing technical skills. The support team is also very responsive and helpful whenever I have questions. It has really made running my business smoother. Highly recommend it to anyone running an online store!

Amna Butik

Jul 04, 2025  on Shopify

Thank you Blanca for your excellent support and guidance.

Araste

Jul 04, 2025  on Shopify

Blanca did a great job, thank you very much! :)

Luxe Quality Discoveries

Jul 04, 2025  on Shopify

Very helpfull service. effective and efficient EStefania was especially helpful.

BESTOFVIBE

Jul 04, 2025  on Shopify

The app is very helpful. Chloe was excellent, very fast and gave me exaclty the answer I needed.

union-supplies

Jul 04, 2025  on Shopify

Zoe did an outstanding job i really appreciate her a lot for her hard work and understanding and patients

CoFuze™

Jul 04, 2025  on Shopify

DSers has been a powerful partner in my dropshipping business. It helps me find reliable suppliers and fulfill orders quickly, saving me significant time. With reasonable pricing and an outstanding support team—especially Jac, who provided professional and efficient assistance—I highly recommend DSers to anyone in the dropshipping industry.

L'espace Jouet

Jul 04, 2025  on Shopify

Le service est Examplaire! Merci beaucoup vous avez régler mon problème de connexion

Modern Threads

Jul 03, 2025  on Shopify

I had such a great experience working with Lydia from the DSers support team. She was incredibly helpful, patient, and knowledgeable. I had several questionsand Lydia guided me through everything with clarity and care.What really stood out was how quickly she responded and how genuinely she wanted to help me succeed. She went above and beyond, and her support made a big difference in streamlining my operations. Thank you, Lydia, for your wonderful service, you’ve made me even more confident in using DSers for my business!

Le soleil et mon jardin

Jul 03, 2025  on Shopify

Rita is the one who help me to resolve a problem, i really appreciate very much, thank you again Rita !!!

Lorin

Jul 03, 2025  on Shopify

Best Customer Service! Elora helped me very much :)

Debrecen Mart

Jul 03, 2025  on Shopify

Sandy helped me today. My problem was solved literally in one minute. Thanks a lot!

Nordic Essentials

Jul 03, 2025  on Shopify

Great app to find best sellers and fulfill the orders with good quality suppliers. Amazing customer support, quick replies and always very efficient and helpful. Thank you guys!

O-Show

Jul 02, 2025  on Shopify

Well, there is nothing to complain about DSER. It's really an amazing app for sellers whose are dropshipping actually. And one of my most favorite of DSER is their support. Highly supported, responsive and professional. I loved this app especially after having support assistance.

Everything Outpost

Jul 02, 2025  on Shopify

Isak helped me today. Service was quick and complete. I would recommend everyone use it

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