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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Store

Sep 29, 2024  on Shopify

Muito prestativo na orientação na qual estava com dúvida e foi resolvido o meu problema em questão de minutos!

Remilynn

Sep 29, 2024  on Shopify

The service was great! Fast and efficient!

OrthoRepose

Sep 29, 2024  on Shopify

Isak has been AMAZING. helping me for more than one hour. super patient and available. thank you a lot for you kind help!

Uniquale

Sep 29, 2024  on Shopify

Sans is very kind and resolved my problem very quickly, congratulations on the excellent work.

Esprit Baroudeur

Sep 29, 2024  on Shopify

Qualité du service au top ! Très rapide et éfficace merci !!

buyuffhere.shop

Sep 29, 2024  on Shopify

If Communication Is Your Concern, I will Tell You That Dser-ali express dropping has a team that will work with you. I Was Locked Out Of My Account And Emma Assisted me with getting back into my account.

Amical Emporium

Sep 29, 2024  on Shopify

I had a fantastic experience with Dsers' support team, especially with Lena. She was incredibly helpful and addressed my technical issues with professionalism and respect. Her guidance made all the difference in resolving my concerns. Highly recommend Dsers for their excellent customer service

Revival Golf

Sep 28, 2024  on Shopify

Chloe was incredible! She helped me sort out everything i needed help with. 10/10 service!

Haley Bird

Sep 28, 2024  on Shopify

Thank you Ralla for quick and thorough reply answering my question!

NORDAIN

Sep 28, 2024  on Shopify

Lena is great, helped me with exactly what I needed. Fast and help some❤️

Vista Vogue

Sep 28, 2024  on Shopify

Chrissy was super supportive, professional, and very fast in responding solving the issue in no time!

Zeyna

Sep 28, 2024  on Shopify

assisted by Isak. Solved my problem in a minute. Thank you so much!!

Envios Drop

Sep 28, 2024  on Shopify

Chrissy del equipo de Dsers Resolvió mi problema muy rápido, estoy muy agradecido.

Adultopolyy

Sep 28, 2024  on Shopify

OMG! Vivian was amazing at supporting me through my struggles! She helped me with every bit and everytime she answered she sounded so kind and nice. She taught me how to fulfill orders manually, with ease. Even though it was my first time we got the order done quick because she was helping me with every step. I literally can't say enough about her. Thank you Vivian, much love.

Babyflutter

Sep 28, 2024  on Shopify

Isak helped me with my problem and solved it directly.

Home Pro

Sep 28, 2024  on Shopify

I recently had the pleasure of interacting with Myra, and I can't say enough good things about her customer service! From the moment I reached out, she was friendly, attentive, and genuinely eager to help. Myra took the time to listen to my concerns and provided clear, thoughtful answers to all my questions. Her positive attitude made the experience enjoyable, and I felt valued as a customer. It’s rare to find someone so dedicated to ensuring customer satisfaction. If you ever need assistance, I highly recommend reaching out to Myra—she truly goes above and beyond!

sleerenity

Sep 28, 2024  on Shopify

Isak is super helpful, thank you for the help and will continue using DSers for it's great custyomer service

Olakino

Sep 28, 2024  on Shopify

vivian is amazing things worked out perfectly

Sally's Marketplace

Sep 28, 2024  on Shopify

Fantastic help & support today from Lena. Quick to respond and resolve my issue :)

Neon Basket

Sep 28, 2024  on Shopify

Great support service from VIVIAN, I got very quick response and was helped by very friendly staff.

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