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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Shop Mely

Oct 01, 2024  on Shopify

"Estou extremamente satisfeito com o atendimento que recebi do Vivian. Desde o primeiro contato, fui tratado com muita atenção, cordialidade e profissionalismo. A equipe apresentou total disposição em entender minhas necessidades e oferecer soluções rápidas e eficazes. O tempo de resposta foi impressionante, garantindo que tudo foi resolvido de forma ágil e sem complicações. Senti que realmente valorizaram meu tempo e minha satisfação como cliente. Sem dúvidas, superei minhas expectativas em todos os aspectos, e estou muito contente com o nível de serviço prestado.

Dapper soles

Oct 01, 2024  on Shopify

Customer services at Dsers are amazing! Krystal was wonderful and dealt with query immediately

The Must Have Goods

Oct 01, 2024  on Shopify

Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.

Shop The Bach

Oct 01, 2024  on Shopify

Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!

Chameleon Store

Oct 01, 2024  on Shopify

Ótimo atendimento da profissional Adele, atenta e prestativa!

Descontão Clube

Oct 01, 2024  on Shopify

Excellent service and extremely quick responses. I was very satisfied.

Phoebe's Emporium

Oct 01, 2024  on Shopify

Lydia was a great help in getting me to finalise the set up of my shopify store through DSers. Guidance and assistance in finalising shipping and pricing rule really gave me the confidence to continue with my store.

Kaaf Creations

Oct 01, 2024  on Shopify

good

Ma boutique

Oct 01, 2024  on Shopify

Le service client est top, ils sont très réactifs et disponibles 24h/24. J'ai pu avoir quelqu'un à 23h du soir (heure française). Luna a vraiment été géniale ! Elle a pu régler tous mes problèmes j'en suis ravie !

Estillo Bolsas e Mochilas

Oct 01, 2024  on Shopify

My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you

Pantech

Oct 01, 2024  on Shopify

Ótimo aplicativo que ajuda muito

DECANTO

Oct 01, 2024  on Shopify

I had a problem and the customer support, it was a very friendly women her name was Maria, helped me very fast.

Boysrings

Oct 01, 2024  on Shopify

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Chloe!

Encuentra tu regalo

Oct 01, 2024  on Shopify

María helped me a lot with DSers. Thanks!

Alochill

Oct 01, 2024  on Shopify

La atención de Luna genial super rápida y atenta en todo momento. Resolvio mis dudas y me ayudo con la orden de compra que quería hacer por primera vez. Gracias

Universo dos Games

Oct 01, 2024  on Shopify

ExtremGEAR

Oct 01, 2024  on Shopify

I contacted Dcers support about a problem with my Shopify test store. I contacted Chrissy, unexpectedly for me it was support in Russian. My problem was solved in five minutes after writing several confirmations. This is probably one of the best support I've dealt with. Thank you Chrissy.

Kitchen Kraftz Store

Oct 01, 2024  on Shopify

Rita helped me through the whole process! She was fantastic!

Digi Realm

Oct 01, 2024  on Shopify

Adele was very kind and gave me the necessary support with screenshots to facilitate the process on my questions.

On Board

Oct 01, 2024  on Shopify

Very nice and helped me a lot, best service!! The question that I had was solved in full!

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