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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,200)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

NEZZON®

Oct 24, 2024  on Shopify

L'assistance Dsers est au top, grand merci à Chrissy !

Puffy Cuddle

Oct 24, 2024  on Shopify

Hello everyone! I just wanted to take a moment to share my experience with the DSers team, particularly with Chloe. I was in need of some assistance, and Chloe provided me with a perfect explanation that truly helped clarify everything I was struggling with. Her patience and clear communication made all the difference, and I genuinely appreciate the support she offered. It's not every day that you come across such dedicated customer service! DSers has proven to be an outstanding platform, and with team members like Chloe, it's easy to see why. If you're considering using DSers, I highly recommend it. Thank you again, Chloe, for your incredible help!

Street Style Zone

Oct 24, 2024  on Shopify

Super satisfied: very easy to use and the customer service is TOP!

High Society

Oct 24, 2024  on Shopify

Lydia helped me out big time with using DSers and helping me fulfill an order. I am new to dropshipping and this is the support I needed to get on my feet and figure this out. Linda is the type of people that make customer service support simple and easy. Thanks again!

PupStation

Oct 24, 2024  on Shopify

Great Service For Celia! She was so helpful!!

ElectroMaid

Oct 24, 2024  on Shopify

Celia was a lot of help for me. I had an issues and she helped solve it right away!

Luviana

Oct 24, 2024  on Shopify

Speedy and responsive customer service, they fixed my issue on spot

itsoktobeyou

Oct 24, 2024  on Shopify

actually good customer service that understand your question adn give the answer you need

Bohemian Rose Goddess

Oct 23, 2024  on Shopify

Lydia gave fast and friendly service

Sturdy Store

Oct 23, 2024  on Shopify

Rita was who I dealt with and she was great! She helped solve the problems I was having and was very polite while doing so. Thank you!

Luckgens Stores

Oct 23, 2024  on Shopify

It was a very helpful experience. Every step clearly explained and the problem solved

Official Z-Comfort

Oct 23, 2024  on Shopify

Great for beginners, especially because they have 24/7 support! Rin and Bianca should get raises! quick to answer and send lots of helpful screenshots.

Luxe Locks Co

Oct 23, 2024  on Shopify

Raphael was really helpful,answered my question instantly very professional

Rextore

Oct 23, 2024  on Shopify

Excelente atendimento da funcionária Sandy. Parabéns.

Iggy Jay

Oct 23, 2024  on Shopify

Sans was AMAZING!! Patient, fast, understanding and kind. Really couldn't ask for more. Thank you!!

Anillo Antiestres Clarinova

Oct 23, 2024  on Shopify

Super service client réactif à n'importe quelle heure. J'ai eu un souci à 23h30 et mon problème a été résolu rapidement. Merci Rin pour la réactivité !

Smoky Protea

Oct 23, 2024  on Shopify

I just talked to Sandy after I spent two whole days with Shopify support and they could not resolve my issue, Sandy got me up and running within 3min. THANK YOU!

My Store

Oct 23, 2024  on Shopify

First and foremost, I believe the customer service is top tier and it's no like other. They're fast and committed to bring in the best possible service to you. You can learn fast from them and the customer service team will make you intrigue and comfortable to ask them questions about dropshipping and in general. I 100% recommend.

T700 Paddles

Oct 23, 2024  on Shopify

Sandy was very helpful with solving a problem I had when trying to get the app set up. Great service.

My Store

Oct 23, 2024  on Shopify

Ris attended me, such a great job done! Straight to the point and problem solved.

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