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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,200)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ProActive Performance

Oct 26, 2024  on Shopify

Rita was simply amazing and helped me to correct my accounts for a more seamless workflow!

Baena

Oct 26, 2024  on Shopify

estoy muy agradecido con Desers porque me han brindado gran asesoría y mucho apoyo en todas mis dudas sobre el manejo de la aplicación, especialmente quiero decirles que tienen una excelente asesora quien me dijo que su nombre es Zico, para mi opinión estas son las personas especiales de debe tener toda compañía porque hacen muy feliz al cliente y por esta razón seguiré con mi plan de permanencia en la aplicación por muchos años, quedando muy complacido con ese excelente servicio muchas gracias.

Lar Charmoso Shop

Oct 26, 2024  on Shopify

Precisei do suporte resolveram na hora. Nota 10

Natureshift

Oct 26, 2024  on Shopify

Support was superb; they helped me instantly and solved my query.

noam store

Oct 26, 2024  on Shopify

Great app and really great customer service!

Kathiana Cardona Store

Oct 26, 2024  on Shopify

Very good service Thank you!

Pet Bliss One

Oct 26, 2024  on Shopify

Great app and great customer service via messenger, very fast and competent people...thanks Olivia ;)

Poochi Paws

Oct 26, 2024  on Shopify

Agent was very friendly and prompt on my requirement. Solved very fast. Thank you.

Wholesale Silver Jewellery

Oct 26, 2024  on Shopify

I found the help given to me by Selena excellent. She showed patience with me (Which I really needed) and consideration. Thank you Selena. Next time you come to NZ, give me a call, I would love to repay you!

Voyage Enrichi

Oct 26, 2024  on Shopify

Merci beaucoup a Aimee qui a été patient et m'a vraiment bien aidée sur mon soucie de suivi de stock. J'ai eu un live chat super rapide et agréable. Il m'a bien informée et dans un délai plus que raisonnable .

Love Ring

Oct 26, 2024  on Shopify

Vivian was very helpful

Nova

Oct 25, 2024  on Shopify

Dsers assistance is really efficient, a huge thank you to Maria!

Animal Heroes

Oct 25, 2024  on Shopify

Rita is amazing, was so fast and helped with every detail. Deserves a raise !!

Trendenor

Oct 25, 2024  on Shopify

Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!

Femior

Oct 25, 2024  on Shopify

It was great helping from Maria

dashcam-auto

Oct 25, 2024  on Shopify

I appreciate a lot the customer support, never failed me, highly recommended

BrilliantMe

Oct 25, 2024  on Shopify

Very helpful app and Maria at the customer service was really supportive and kind!

BoozShirt

Oct 25, 2024  on Shopify

Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.

Adore & Co.

Oct 25, 2024  on Shopify

Gloria was super attentive and helpful to my questions 5 stars!

WarmAura

Oct 25, 2024  on Shopify

Rita was great! really helpful! Thank youuu so much

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