DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating

5

7,735
4

68
3

10
2

3
1

44

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

flexycharg

Oct 04, 2024 on Shopify

Tres bonne application pour automatisé les vente !! ( merci au service client en particulier Selena )

Lumetrica

Oct 04, 2024 on Shopify

Aurora is great! helped me a lot!

Flexiduo.se

Oct 04, 2024 on Shopify

I am super satisfied with the service I got from Vivian. She was understanding and patient with my question and made it easy to get help from customer support. To be honest - it's probably the best customer service experience I've had in YEARS. I've heard it before, that DSers have amazing customer support - and now I've experienced it too! Thanks! :)

Dom Fotin

Oct 04, 2024 on Shopify

Recebi um excelente suporte da Sandy, esteve comigo até que o problema fosse 100% solucionado. Me passou passo a passo tudo que deveria fazer, com prints de tela para tornar tudo mais fácil e ágil. Parabéns a Sandy pelo atendimente eficiente, paciente e gentil.

Thejellyfel

Oct 04, 2024 on Shopify

Amazing help by Sanz!!

KaylaBeauty

Oct 04, 2024 on Shopify

Kindly resolve my store issue as soon as possible with accurate and helpful information. Thanks to the support team!

Novo Europe

Oct 04, 2024 on Shopify

Very helpful customer support! They are very reactive on any questions you have and always work hard to solve the problem. I have been dealing with Lena and that worked really well, thanks a lot! So far been best dropshipping with Dsers, highly recommended!

Mon-Gants

Oct 04, 2024 on Shopify

Un immense merci à Sans pour son professionnalisme et son engagement. Une expérience vraiment positive grâce à son efficacité et son écoute !

Blanche Family

Oct 04, 2024 on Shopify

I love the 24/7 service. They reply fast and for me the problem was solved within seconds. Thank you Isak.

Koreansglow

Oct 04, 2024 on Shopify

Satisfied and fast service

Homekit

Oct 04, 2024 on Shopify

Super simple processes for dropshipping and I like the procedure. Great support (from Sans) and always available to reply and help me out with any troubles

My Store

Oct 04, 2024 on Shopify

Thank u Sans !! for your help to understand DSers better

TGHome

Oct 04, 2024 on Shopify

Holly helped in solving the problem very easily and was quick. Thank you

Maria Maria

Oct 04, 2024 on Shopify

App works great and has excellent customer support. Very happy with the support given by Lucy.

Out Came the Sun

Oct 04, 2024 on Shopify

Villanelle was a great help and made the process of fixing my store very easy.

lacbae.com

Oct 03, 2024 on Shopify

Nice super échange rapide et productif !!

Marketgale

Oct 03, 2024 on Shopify

excelente y rapida atencion en especial a Vivian, una profesional

Fashion Jewelry Workshop

Oct 03, 2024 on Shopify

Olivia， one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.II am very grateful for Olivia's help：）

Envo

Oct 03, 2024 on Shopify

Had an issue, spoke to Vivian from support. Great service! Immediate response with breakdown solution. Would recommend!

SquadBiker

Oct 03, 2024 on Shopify

J'avais besoin de débloquer une option d'affiliation avec Admitad, je les ai contacté par Facebook Messenger en leur expliquant mon problème. Ils m'ont répondu très rapidement et le problème a été réglé dans l'heure. Je recommande le support DSers, très à l'écoute !