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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Yin-Yang Spirit

Oct 06, 2024  on Shopify

Very reactive support, solution was found very quickly, thanks you !

Solvera

Oct 06, 2024  on Shopify

I was in a situation where I didn't know how to complete purchases without a shipping fee, and I was helped by Blanca who was a massive help, she told me step by step process of how to install the chrome extension and how discounts are applied when you complete orders that way. Great support team and would highly recommend!

My Store

Oct 06, 2024  on Shopify

Luna helped me this morning to figure out some issues I had. She was patient, kind, knowledgeable, and accurate with her suggestions. She deserves 5 stars!

Glitteo

Oct 06, 2024  on Shopify

Very good app, good layout, so it's easy to find everything. The assistants are very helpful. Especialy Zoe, she is very friendly and sweet person:)

Yourneighborhoodbrickplug.com

Oct 06, 2024  on Shopify

Good support they answered my questions

My Store

Oct 06, 2024  on Shopify

Der Support war super freundlich und unkompliziert. Chrissy war sehr geduldig mit mir und hat mich Schritt für Schritt geführt bis mein Problem gelöst war. Vielen Dank für die nette Betreuung und liebe Grüße. Caro

GEN | ERA

Oct 06, 2024  on Shopify

Their customer support live chat is through Facebook Messenger however it was very smoothly. And very helpful.

Ninati Concept

Oct 06, 2024  on Shopify

Très réactif et à essayer de me trouver des solutions alternatives.

My Store

Oct 06, 2024  on Shopify

Chrissy was extremely helpful and solved all my issues.

Everyday Health Co.

Oct 06, 2024  on Shopify

Lucy helped me to setup things for my store by explaining every step to connect my product to Dsers. Highly Satisfied

FUSHIA

Oct 06, 2024  on Shopify

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

Wrap X Case

Oct 06, 2024  on Shopify

Customer service is very quick in responding to the request, I really feel comfortable dealing with Dsers.

Sentials

Oct 06, 2024  on Shopify

chrissy is a great help. i was facing many problems on DSERS and she solved them for me in no time!

Neepples

Oct 06, 2024  on Shopify

Service client et assistance rapide, clair et efficace.

Cozyillume.com

Oct 06, 2024  on Shopify

Lydia, you are very patient and guide me in detail to solve the problem.

Animalsmart

Oct 06, 2024  on Shopify

thanks for helping

My Store

Oct 05, 2024  on Shopify

Celia was a great agent. She assisted me promptly and friendlily.

Fashiondresses for less

Oct 05, 2024  on Shopify

Celia was great thanks for helping me.

yumerest

Oct 05, 2024  on Shopify

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

LuxeCurves Lingerie

Oct 05, 2024  on Shopify

Amazing support! Jesse was very helpful!

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