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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,200)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Cenipo

Oct 28, 2024  on Shopify

Good app and helpers especially Selena

VoxPro64

Oct 28, 2024  on Shopify

ExCelllent Helper! Worked very fast and affectively. Definitely a great experience !!! Thank You!!!

Matcun Store

Oct 28, 2024  on Shopify

Great app and Excellent support, I had a problem with the "Push product to store" , I contacted support, Selena followed me to solve the problem, thanks Selena

SockenLand

Oct 28, 2024  on Shopify

I had an exceptional experience with Vivian from DSers! She was incredibly knowledgeable and responsive, helping me navigate my questions about inventory management with ease. Vivian provided clear explanations and practical solutions, making the entire process smooth and stress-free. Her attention to detail and dedication to customer satisfaction truly stand out. I highly recommend reaching out to her for any support you need—she's a real asset to the DSers team! Thank you, Vivian, for your outstanding assistance!

BIYO

Oct 28, 2024  on Shopify

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

Michi Market

Oct 28, 2024  on Shopify

Viviane gave me excellent attention; she responds quickly and resolves your questions!

SKERLO

Oct 28, 2024  on Shopify

easy to use. works great

Airline Model Store

Oct 28, 2024  on Shopify

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Loja Corato

Oct 28, 2024  on Shopify

Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.

Loja Alta Performance

Oct 28, 2024  on Shopify

Lena me atendeu e foi muito solicita comigo, uma pessoa de ótima agilidade e muito competente

By Nora

Oct 28, 2024  on Shopify

The customer service is great! thanks to Rin! helped really quick.

Aura case

Oct 28, 2024  on Shopify

Sans was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

TopThings

Oct 28, 2024  on Shopify

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

Cath Fashion

Oct 28, 2024  on Shopify

Merci pour votre professionnalisme, votre patience et gentillesse. Mes problèmes ont été résolus avec succès! Catherine

My Store

Oct 28, 2024  on Shopify

I am very grateful to you Lena. Because of your help I will Subscribe and start dropshipping this week. I wish you success and progress to higher positions because you deserve it. thank you

Rosenbergs Pet Supplies

Oct 28, 2024  on Shopify

Raphael helped me through syncing inventory stock from aliexpress to Shopify with ease.

Étend'Heure

Oct 28, 2024  on Shopify

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

My Chinese Corner

Oct 28, 2024  on Shopify

Very happy with the support. Quick and efficient, Sans was knowledgeable.

Banana 3D Print

Oct 28, 2024  on Shopify

Amazing, Sandy was great solving my issue and giving me tips for the future. I trully reccomend.

WhatTheGadgets

Oct 28, 2024  on Shopify

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

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