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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,359)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Etorrotravel

Oct 07, 2024  on Shopify

I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!

Modern Overstock

Oct 07, 2024  on Shopify

This is a great app with great support. Rita was very helpful and fast with assistance

smart car

Oct 07, 2024  on Shopify

Rita was very helpful and friendly

Besties&Trends

Oct 07, 2024  on Shopify

Perfect help! Fast respons and very nice :)

HeroHaven

Oct 07, 2024  on Shopify

Rita was very quick to answer all of my questions and help me resolve my issue!

Lissbella

Oct 07, 2024  on Shopify

FOEHNCURL

Oct 07, 2024  on Shopify

Great support and easy to configure

Elevate-elixirs

Oct 07, 2024  on Shopify

very satified with the service rendered was very helpfull through out the whole process highly recommended

Compact Trip

Oct 07, 2024  on Shopify

Thank you so much Rita

Lojinha da Jhessy

Oct 07, 2024  on Shopify

Amei o atendimento, super prestativa e atenciosa!

HIGH VALUE

Oct 06, 2024  on Shopify

Team is realy very supportive . Aimee helped me with my issue I am so happy now

KATCHY

Oct 06, 2024  on Shopify

The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied

HELLO MON BEBE

Oct 06, 2024  on Shopify

Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.

gesundziel

Oct 06, 2024  on Shopify

I recently had the pleasure of being assisted by Zico, and I couldn't be more impressed! Zico was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution. They took the time to answer all of my questions, provided valuable insights, and made the whole experience seamless and stress-free. I left feeling completely satisfied and confident in my purchase. Thank you, Zico, for going above and beyond – customer service like yours is rare to find! Highly recommend!

Bébé En Voyage

Oct 06, 2024  on Shopify

Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !

Sigma Gifts

Oct 06, 2024  on Shopify

Just when I thought dropshipping couldn't get any more complicated... my support advisor Esfania came in to save the day! She was super knowledgable and was able to answer all my questions. Providing step by step instructions complete with screenshots Esfania was able to help me understand not just my issues but the over all process involved. Couldn't have asked for a better support advisor! Thank you!

Ceinna

Oct 06, 2024  on Shopify

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Kitchen Factory

Oct 06, 2024  on Shopify

Blanca was very helpful and quickly answered all my questions

Hauntly

Oct 06, 2024  on Shopify

Very nice and helpfull customer service

Strazza

Oct 06, 2024  on Shopify

I recently had the pleasure of using DSers and was incredibly impressed by their customer support. Blanca, a member of the support team, was particularly helpful. She guided me step by step through the website and assisted me in setting up my shipping costs. Her patience and clear instructions made the process much easier than I anticipated. Blanca was not only knowledgeable but also very friendly, which made the experience even better. I highly recommend DSers for their excellent service and their amazing team, especially Blanca!

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