DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating

4.9

5

7,987
4

69
3

10
2

3
1

47

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Nord Home

Oct 31, 2024 on Shopify

The app itself is great, customer support even better! Thanks Lydia

StickTitans

Oct 31, 2024 on Shopify

Gloria was quick, professional, communicative, and helpful. For now, the app and customer support have been really good and useful.

SAURRA

Oct 31, 2024 on Shopify

Merci Rita :)

hwan's Store

Oct 30, 2024 on Shopify

'지코' You understood me very well. Very good

TrendFinds

Oct 30, 2024 on Shopify

Very fast service, instant repsonses with detailed step by step video!! 5/5 recommended!

AURA COSMÉTICOS

Oct 30, 2024 on Shopify

Zina, foi bastante solícito e atencioso! O Suporte foi rápido e assertivo! Grata! JS.

Your Brand

Oct 30, 2024 on Shopify

Me encanta este equipo, tienen el mejor servicio al cliente que he tenido en linea, rapido, facil y sobre todo lleno de paciencia y ganas de que resuelvas. Son los mejores, no lo dudes ♥

HOMELY4U

Oct 30, 2024 on Shopify

Myra was very competent, friendly and very helpful from beginning to end.

MetzilStore

Oct 30, 2024 on Shopify

excelente atendiente oluciono mi problema

Boutiquimamanbebe.com

Oct 30, 2024 on Shopify

Merci beaucoup pour le travail habite. Soutien et compréhension.

Belkistore

Oct 30, 2024 on Shopify

Holly me atendeu super bem e resolveu meu problema rapidamente. Fi quei muito feliz com o atendimento

KatBuddies

Oct 30, 2024 on Shopify

Esfania provides excellent quality and reliable service. Highly recommend!

Ice Joias

Oct 30, 2024 on Shopify

a Myra me atendeu muito bem e foi excepcional e rapida para resolver a minha situação. Obrigado!

Jack´n Cody

Oct 30, 2024 on Shopify

I got the best service from Esfania, of course 5 stars <3

Min butik

Oct 30, 2024 on Shopify

Support is great, responded quickly and app is really easy to use

DB silencer

Oct 30, 2024 on Shopify

very helpfull! amazing app LIKE IT!!!

Antonioelectronic

Oct 30, 2024 on Shopify

Very satisfy with service provided by Blanca at Dsers, today !

Naked Dolphin

Oct 30, 2024 on Shopify

I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.

Solidefrance

Oct 30, 2024 on Shopify

thank you Chloé super works full responsive

Wholesome Gifts 4 All

Oct 30, 2024 on Shopify

Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.