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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,124)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MINIPRESO

Mar 06, 2025  on Shopify

Always good experience with this app . all good thanks

OXENNE

Mar 06, 2025  on Shopify

Great live chat support & very quick responses. Recommended app!

HDSCollections

Mar 06, 2025  on Shopify

I worked with a very responsive and polite agent, great service. [Esfania]

Mondergo

Mar 05, 2025  on Shopify

I am really impressed with the service received, very fast and very efficient... thank you DS

RejuwellSKIN

Mar 05, 2025  on Shopify

Maria at support was great; she was able to solve my issue almost instantly.

It is Fabulous

Mar 05, 2025  on Shopify

El apoyo que me brindo Elora en DSers support fue genial. Ella tiene dominio del tema y lo resolvió muy rápido.

fuamak-bebe-maman.com

Mar 05, 2025  on Shopify

Un bon travaille avec un bon serviteur du client monsieur Blanca il fait un bon travaille pour m, aide merci beaucoup.

Ganga Hub

Mar 05, 2025  on Shopify

Experiência incrível de suporte ao cliente! Tive uma experiência excelente com o suporte ao cliente da DSers, graças à Amelia! Ela foi paciente, rápida e completa na resolução de todos os meus problemas. Sua disposição tornou toda a experiência agradável.

CherryBelle Playhouse

Mar 05, 2025  on Shopify

Esfania was very helpful to my inquiry. I'm very new to shopping. She gave me a thorough breakdown of the dropshipping process. She also responded to me promptly

Nocciole

Mar 04, 2025  on Shopify

Wonderful service!! Always helpful and fast response. Rin was amazing in helping me with my request very friendly and fast. Loved it.

The Animal Club Boutique

Mar 04, 2025  on Shopify

Tive dúvidas sobre um procedimento e fui prontamente atendida por Rin, que foi eficiente e rápido! Problema resolvido com sucesso! Muito obrigada!

DROP UP

Mar 04, 2025  on Shopify

Everything was good, helpful service

Wizzr

Mar 04, 2025  on Shopify

Sandy was very helpful. Speedy and efficient. Thank you.

Rovers Realm

Mar 04, 2025  on Shopify

Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them and also helped me complete my 1st order thanks again Sandi

Gemany

Mar 04, 2025  on Shopify

muito bom o app, simples e funcional, suporte via mensage muito eficaz e rápido

Lost Lake Outdoor Company

Mar 04, 2025  on Shopify

Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!

Feel the Anime

Mar 03, 2025  on Shopify

Esfania was very helpful and fast response. Solved my problem in minutes.

Love Forever Yours

Mar 03, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing Customer Support Experience! I had an excellent experience with DSers' customer support, thanks to Teresa! She was patient, prompt, and thorough in resolving all of my issues. Her willingness made the entire experience enjoyable. The level of support I received encourages me to continue using DSers. I Highly recommend this app for both its applications and customer service!

PrimeSphere

Mar 03, 2025  on Shopify

Steel Vintage Bikes

Mar 03, 2025  on Shopify

Love the app. Easy to use and awesome support 24h! Usually very fast and helpful (also super friendly).

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