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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,351)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Animal Heroes

Oct 25, 2024  on Shopify

Rita is amazing, was so fast and helped with every detail. Deserves a raise !!

Trendenor

Oct 25, 2024  on Shopify

Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!

Femior

Oct 25, 2024  on Shopify

It was great helping from Maria

dashcam-auto

Oct 25, 2024  on Shopify

I appreciate a lot the customer support, never failed me, highly recommended

BrilliantMe

Oct 25, 2024  on Shopify

Very helpful app and Maria at the customer service was really supportive and kind!

BoozShirt

Oct 25, 2024  on Shopify

Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.

Adore & Co.

Oct 25, 2024  on Shopify

Gloria was super attentive and helpful to my questions 5 stars!

WarmAura

Oct 25, 2024  on Shopify

Rita was great! really helpful! Thank youuu so much

Brimory

Oct 25, 2024  on Shopify

Rfimp was a great help and answered all my questions!

AmiCanine

Oct 25, 2024  on Shopify

I had an outstanding experience with Dsers' customer support. A big thank you to Zico for the quick and efficient help! He solved my issue in no time and was very professional. Truly a top-notch service!

PrepPro Australia

Oct 25, 2024  on Shopify

Customer service was fantastic Rfimp was very easy to talk to and guided me through everything I needed to resolve my problems. First time 3PL user so this was very reassuring to se.

Xstacy

Oct 25, 2024  on Shopify

I love the support team here especially Zico since he has assisted me with my store set up with a friendly and supportive manner

shexa.dk

Oct 25, 2024  on Shopify

Aimee er den absolut bedste til at forstå spørgsmålene. Hun er ud over tålmodighed og er fantastisk! Mange tak! Jeg sætter pris på din ægte omsorg for kunderne!

SightWise

Oct 25, 2024  on Shopify

Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!

INDESTRUCTIBLE

Oct 25, 2024  on Shopify

Vivian was great with answering all my questions and very prompt and accurate. Thank you for helping me solve my issues so fast.

FAB-UR

Oct 25, 2024  on Shopify

The support advisor Olivia was so helpful and kind. Stayed with me the whole-time during order payment to supplier. I would not have done it without her assistance and patience. I would work with her again in future. Thank you Olivia for also providing information on the whole payment and the fulfilment process to customers receiving their orders. Thank you DSERs

MAD

Oct 25, 2024  on Shopify

Selena was amazing

Gems by L.L

Oct 25, 2024  on Shopify

fast reply and directly to the point.

Soultied

Oct 25, 2024  on Shopify

Olivia helped me in a very quick time, and solved my issue very qucikly!

My Luxe Bags

Oct 25, 2024  on Shopify

very fast and very responsive they helped me with all of my questions step by step. great customer service and was very helpful.

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