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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Dream-t

Sep 30, 2024  on Shopify

Excellent service, Rita answer quickly and professionally

WellShop

Sep 30, 2024  on Shopify

Gloria helped me out with a problem I had. She was very quick with response, she was nice and very helpful. I have solved my problems in less than 5 minutes. She is great!

Frenchie Flair

Sep 30, 2024  on Shopify

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

My Store

Sep 30, 2024  on Shopify

Rfimp was extremely helpful in helping me with my question, top support as always!

Miracle Fashion Design

Sep 30, 2024  on Shopify

Very helpful agent Neva and my question was answered very professionally.

KC Visuals LLC

Sep 30, 2024  on Shopify

Zico from the DSers support team did an amazing job with navigating me through a few processes. I'm grateful for his time, patience, kindness and teaching skills.

Harmony Haven

Sep 30, 2024  on Shopify

The support was fast and easy. Very professional and convenient. My assistant was excellent it was Wendy!

Action Outdoors Kiwi

Sep 30, 2024  on Shopify

I recently had the pleasure of receiving assistance from Aimee through the Live Help portal, and I couldn't be more satisfied with the experience. Aimee was knowledgeable, incredibly responsive, and patient in addressing my concerns. She took the time to understand my issue fully and provided clear, actionable solutions. The chat interface was user-friendly, making it easy to communicate in real-time. Aimee's professionalism and dedication to helping me resolve my issue truly stood out. It’s refreshing to receive such excellent support when navigating challenges. I highly recommend utilizing the Live Help portal, especially if you can work with Aimee. Her exceptional support made my experience smooth and stress-free!

Thelilhaven

Sep 30, 2024  on Shopify

Absolutely amazing service I couldn’t ask for more they guide step by step with lot of patience excellent service there is still good people out there.

DeGloire

Sep 30, 2024  on Shopify

Really good customer service, needed help with failed orders and under 15 minutes i got it fixed!

Sudeyo

Sep 30, 2024  on Shopify

I had a very big problem late at night. Bianca solved the problem and I am very grateful. Thanks so much

Bugilândia

Sep 30, 2024  on Shopify

Lucy from DSers support team was kindfull and patience with me. Thanks a lot!

Desiver Shop

Sep 30, 2024  on Shopify

Super helpful! Easy 5 stars

Orenica IT

Sep 30, 2024  on Shopify

Villanelle from DSers customer service is amazing, she unblocked a problem I had for weeks in 5 minutes. DSers is the best platform for dropshipping on Shopify in 2024!

Fashion & AllYouNeed

Sep 30, 2024  on Shopify

It is very helpful!

TrendyStok

Sep 30, 2024  on Shopify

Blanca was an absolute lifesaver in helping me with DSers and AliExpress integration! She answered all my questions quickly and clearly, making the process so much easier. Her expertise and guidance were spot on—couldn't have done it without her!

The Perfect Room

Sep 29, 2024  on Shopify

Customer attention service was great and well handled by Blanca, thank you!

Boonality

Sep 29, 2024  on Shopify

The service of Esfania was very helpful for me. I'm so satisfied!

Vista Market Place

Sep 29, 2024  on Shopify

Very smoot and easy to navigate, the customer care service is superb, reached out to vannielle an agent of them and she helped me out with ease thanks alot Dsers for making the journey of dropshipping so easy to you

The Avid Adventurer

Sep 29, 2024  on Shopify

I have found using DSers a very useful app for my Shopify store. Whenever I have come unstuck whilst using the app their online assistance is excellent. I have learnt how to use the app a lot more successfully thanks to Esfania

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