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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,351)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Shiatsu Pillow

Oct 27, 2024  on Shopify

good service

AGATHA-MAXMIND

Oct 26, 2024  on Shopify

Tive problema par colocar o DSER em minha loja AGATHA-MAXMIND, na plataforma Shopify, e Sandy, uma pessoa que foi espetacular, paciente e educada, na minha opnião todas as plataformas deveriam contratar pessoas como Sandy, obrigada Sandy por passar comigo 3 horas.

Beaunova

Oct 26, 2024  on Shopify

Raphael was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

Fit4Goals.com

Oct 26, 2024  on Shopify

I had an outstanding experience with Sans from the DSers customer service team. I was facing an issue with some products in my store, and Sans went above and beyond to help me resolve it quickly and efficiently. He was incredibly professional, patient, and knowledgeable, guiding me step by step through the process until everything was perfectly sorted. It’s rare to find such dedicated support, and I truly appreciate Sans’ commitment to providing a top-notch customer service experience. Thank you, Sans, for your excellent assistance—DSers is lucky to have you on their team!

Everfittest

Oct 26, 2024  on Shopify

A really good app that makes dropshipping easier. Customer service offers fast and good help.

Nallu Studio

Oct 26, 2024  on Shopify

Fui super bem atendido!!

H-B

Oct 26, 2024  on Shopify

C'est super que Gloria ait pu résoudre mon problème de connexion entre Sers et Aliexpress !

Astro Space

Oct 26, 2024  on Shopify

Super service client notamment avec Celia que je remercie fortement pour son aide

ProActive Performance

Oct 26, 2024  on Shopify

Rita was simply amazing and helped me to correct my accounts for a more seamless workflow!

Baena

Oct 26, 2024  on Shopify

estoy muy agradecido con Desers porque me han brindado gran asesoría y mucho apoyo en todas mis dudas sobre el manejo de la aplicación, especialmente quiero decirles que tienen una excelente asesora quien me dijo que su nombre es Zico, para mi opinión estas son las personas especiales de debe tener toda compañía porque hacen muy feliz al cliente y por esta razón seguiré con mi plan de permanencia en la aplicación por muchos años, quedando muy complacido con ese excelente servicio muchas gracias.

Lar Charmoso Shop

Oct 26, 2024  on Shopify

Precisei do suporte resolveram na hora. Nota 10

Natureshift

Oct 26, 2024  on Shopify

Support was superb; they helped me instantly and solved my query.

noam store

Oct 26, 2024  on Shopify

Great app and really great customer service!

Kathiana Cardona Store

Oct 26, 2024  on Shopify

Very good service Thank you!

Pet Bliss One

Oct 26, 2024  on Shopify

Great app and great customer service via messenger, very fast and competent people...thanks Olivia ;)

Poochi Paws

Oct 26, 2024  on Shopify

Agent was very friendly and prompt on my requirement. Solved very fast. Thank you.

Wholesale Silver Jewellery

Oct 26, 2024  on Shopify

I found the help given to me by Selena excellent. She showed patience with me (Which I really needed) and consideration. Thank you Selena. Next time you come to NZ, give me a call, I would love to repay you!

Voyage Enrichi

Oct 26, 2024  on Shopify

Merci beaucoup a Aimee qui a été patient et m'a vraiment bien aidée sur mon soucie de suivi de stock. J'ai eu un live chat super rapide et agréable. Il m'a bien informée et dans un délai plus que raisonnable .

Love Ring

Oct 26, 2024  on Shopify

Vivian was very helpful

Nova

Oct 25, 2024  on Shopify

Dsers assistance is really efficient, a huge thank you to Maria!

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