Chrissy Did a great Job on the Customer Service

I am extremely satisfied with the service provided by luna. She helped me quickly resolve an issue when cancelling an order from AliExpress to DSers, she was super patient with me and was resolved very quickly, thank you so much

Great customer service!

I like to appreciate their customer service. They are helpful—thanks to Tiffany, who is kind and helpful. Greetings and blessings

Nice customer service with Chrissy. Does not reply in "Can" response, she do understand my questions and reply professionally.

Excellent Customer Service, but Communication Options Could Improve I’ve been using DSers for my dropshipping business, and I have to say their customer service is fantastic! The support team is very responsive and helpful, especially when it comes to resolving issues quickly. They walked me through every step of the process, from account setup to order management, and I couldn’t be more satisfied with how knowledgeable and patient they were. That being said, the only improvement I would suggest is offering more communication channels beyond Facebook Messenger. While Messenger is convenient for some, it can be limiting. It would be great to have options like live chat on their website, email, or even phone support for more urgent or complex issues. Overall, DSers is an excellent tool, and the customer service team is top-notch. Expanding their communication channels would make the experience even better!

Chrissy supported me through out all my questions about Dsers, was truly helpful and patient, great service.

Estou muito satisfeito com os serviços e atendimento da Dsers, em especial ao atendimento da Chloe que me atendeu e solucionou minhas dúvidas de forma rápida e eficiente. Obrigado Chloe.

O atendimento da Chloe foi maravilhoso, me ajudou muito e tirou todas minhas duvidas

Krystal was exceptionally helpful and i can't thank her enough for taking the time to help me.

The support team has been incredibly helpful and responsive. They worked quickly to solve my issue and made the whole process smooth and easy. Really appreciate their dedication and professionalism!”

CHRISSY Was so helpful; with very clear explanation. thank you Chrissy.

Chrissy offered me great help!! Quick and easy to understand responses. Overall just great work

Zadalam proste pytanie na czacie i uzyskalam odpowiedz szybko i bez problemu. Dzieki temu moglam wrócic do mojego biznesu zamiast rozwiazywac problem z platformą.

I had a problem today with my Shopify store when connecting to Dsers, I contacted their support and luckily for me I got connected to Luna, I explained my problem and in a couple of minutes she informed me with the steps needed to fix my problem, and then I repeated what exactly what I will to confirm my understanding of the solution, she confirmed and I followed her instruction and in a matter of a minute I was able to log in again to my account, Luna was very helpful, supportive and she even did follow up with me to make sure that my problem is solved, thank you Luna for your amazing support.

Chloe was very helpful and understanding when questions where asked. helped me fulfil orders. helped me understand the process very pleased with the customer service I received.

Great customer service!

Great Customer support

The integration is great, pretty simple to use but the best part is the support, they're on the ball and quick to reply. it's easy as you do it through facebook messenger.