Rona understood my issue and sent me instructions to handle it.

Quickly respond to solve my store issue with accurate and helpful information many thanks to the support team!!

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good. Rfimp was extremely ...

I had a small issue with the store currency not reflecting correctly on my DSers account earlier and it was quickly resolved by Rfimp. He was responsive, efficient, and helpful! Rfimp was also very friendly, chatting with him felt like chatting with an old friend - and that was important to me because I get really stressed out when things aren't going as smoothly as I'd expected (I'm not exactly that tech-savvy). His friendliness, in itself, is a great support for newbies like me.

Rfimp mi ha assistito in modo molto gentile ed educato

Zina from DSers was amazing in helping me resolve my shipping inquiry. She was quick, clear, and provided the perfect solution. Thank you for the excellent support!

**Review: Exceptional Customer Support! ⭐⭐⭐⭐⭐** I recently had the pleasure of interacting with the customer support team, and I can confidently say it was one of the best experiences I've ever had! From the moment I reached out, their response was incredibly quick—no waiting in long queues or frustrating hold times. The representative was not only prompt but also remarkably helpful. They took the time to listen to my concerns and provided detailed answers to all my questions. Their knowledge of the product was impressive, and I felt reassured that I was getting accurate information. What stood out the most was their precision. Every solution they offered was clear and actionable, making it easy for me to follow through. I left the conversation feeling fully supported and well-informed. Overall, this customer support experience exceeded my expectations. If you're looking for a team that values your time and provides top-notch assistance, look no further. Highly recommend giving them a try!

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Selena, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.

Vivian was excellent! I was desperately trying to fulfill an order and Vivian was very patient and knowledgeable. She was able to sort through my dilemma quickly and helped me get everything straight. It relieved a lot of stress tonight for me. 5 Gold Stars!!!

Le service client est très réactif. Merci Vivian pour son aide précieuse

Strongly recommend. "Vivian" is truly a Gem, helped me utmost professional manner with alot of patience, guided me all the procedure couple of times and I was able to fix my problem.I hope to have "Vivian" again if I am going to face any problem in future, once again .. Thank you :)

fantastic customer support, can operate everything really smoothly. best for product testing

Awesome support from Vivian! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process and I successfully placed my first order. Thanks Vivian!

I want to give a special thanks to Olivia for the excellent assistance I received at Dsers. She was incredibly helpful and responded quickly, which made all the difference. In just a few minutes, my issue was resolved! Additionally, Olivia explained everything clearly and in detail, making the process much easier. It's great to encounter such dedicated and efficient professionals

I had some difficulties to connect my dsers with aliexpress but the support is really quick to answer. Really big thank to Olivia for his help during my differents issues. She has been really helpfull and fast. Thank you again

"Estou extremamente satisfeito com o atendimento que recebi do Vivian. Desde o primeiro contato, fui tratado com muita atenção, cordialidade e profissionalismo. A equipe apresentou total disposição em entender minhas necessidades e oferecer soluções rápidas e eficazes. O tempo de resposta foi impressionante, garantindo que tudo foi resolvido de forma ágil e sem complicações. Senti que realmente valorizaram meu tempo e minha satisfação como cliente. Sem dúvidas, superei minhas expectativas em todos os aspectos, e estou muito contente com o nível de serviço prestado.

Customer services at Dsers are amazing! Krystal was wonderful and dealt with query immediately

Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.

Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!