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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Blanche Family

Oct 04, 2024  on Shopify

I love the 24/7 service. They reply fast and for me the problem was solved within seconds. Thank you Isak.

Koreansglow

Oct 04, 2024  on Shopify

Satisfied and fast service

Homekit

Oct 04, 2024  on Shopify

Super simple processes for dropshipping and I like the procedure. Great support (from Sans) and always available to reply and help me out with any troubles

My Store

Oct 04, 2024  on Shopify

Thank u Sans !! for your help to understand DSers better

TGHome

Oct 04, 2024  on Shopify

Holly helped in solving the problem very easily and was quick. Thank you

Maria Maria

Oct 04, 2024  on Shopify

App works great and has excellent customer support. Very happy with the support given by Lucy.

Out Came the Sun

Oct 04, 2024  on Shopify

Villanelle was a great help and made the process of fixing my store very easy.

lacbae.com

Oct 03, 2024  on Shopify

Nice super échange rapide et productif !!

Marketgale

Oct 03, 2024  on Shopify

excelente y rapida atencion en especial a Vivian, una profesional

Fashion Jewelry Workshop

Oct 03, 2024  on Shopify

Olivia, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.II am very grateful for Olivia's help:)

Envo

Oct 03, 2024  on Shopify

Had an issue, spoke to Vivian from support. Great service! Immediate response with breakdown solution. Would recommend!

SquadBiker

Oct 03, 2024  on Shopify

J'avais besoin de débloquer une option d'affiliation avec Admitad, je les ai contacté par Facebook Messenger en leur expliquant mon problème. Ils m'ont répondu très rapidement et le problème a été réglé dans l'heure. Je recommande le support DSers, très à l'écoute !

Maison Fresh and Clean

Oct 03, 2024  on Shopify

Service client contacté via Messenger. Merci à Selena qui a compris ma problématique et m'a permis de la résoudre rapidement.

nomolost

Oct 03, 2024  on Shopify

Myra was very helpful and quickly solved my issues.

G.O-Jewelry

Oct 03, 2024  on Shopify

I am thrilled with the help I received, I just started my drop shipping account, and I am happy to have someone so helpful by my side. Everything was rapid and well done, and I hope more companies can make their customer service as good as this

fashionme

Oct 03, 2024  on Shopify

Salena gives really good customer service thanks to her

Amazing Mall

Oct 03, 2024  on Shopify

DSers ist eine sehr gute Plattform um sein Geschäft voranzutreiben. Alles ist verständlich erklärt anhand von ausführlichen Texten oder Videos. Sollte man doch nicht weiter wissen, hilft der Support sehr schnell. Danke hier an Vivian, für die schnelle und ausführliche Lösung meines Anliegens. Vivian hat mir sehr schnell geantwortet, alle meine Fragen zur vollsten Zufriedenheit beantwortet.

MotoEmpire

Oct 03, 2024  on Shopify

Thank you Vivian for helping us in downloading the report. Thank you for the amazing customer support. Professional and reliable!

Adorn & Affirm

Oct 03, 2024  on Shopify

Sandy was very helpful in resolving my issue today I am so happy with the outcome after getting in contact. She was efficient and her problem solving skills were great as I wasn't sure if the explanation of my issue would be understood, indeed she understood and was able to provide a good solution. Thank you Sandy, I really appreciate your help. I hope I can speak to you again if anything new arises but I am sure all of the assistants are wonderful.

HOMEFOLIOPK

Oct 03, 2024  on Shopify

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

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