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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Baby Dog

Nov 09, 2024  on Shopify

DSers est une super application qui nous aide et facilite grandement notre quotidien. Malgré quelques difficultés d'utilisation car je suis novice, Raphael de l'équipe DSers m'a beaucoup aidé, il est au top réactif, rapide et très sympathique, une super prise en main de mes problème. J'apprécie beaucoup ! Merci pour tout Raphael

Nyaabs

Nov 09, 2024  on Shopify

the support is doing is fast response and everything in details to your understanding for explanation i have understand the their system work

Kavelen

Nov 09, 2024  on Shopify

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

BUNz

Nov 09, 2024  on Shopify

تطبيق جميل جدا والدعم الفني ما قصر معي صراحة علطول ردو وجاوبو على كل الاستفسارات ما اخذت وقت

elite4yu

Nov 09, 2024  on Shopify

Lucy is the best. She gave me on time support, She solved my issue. Highly recommended

StyleSymbols

Nov 09, 2024  on Shopify

Excelente aplicacion, para mi es la mejor valorada y cumple con todas las expectativas del dropshiping

Wag Swag

Nov 09, 2024  on Shopify

Adele was amazing and responsive when I needed support. She helped me sort out my issue very quickly and kindly with screenshots to explain the process. Thank you Adele!

BreatheMax

Nov 09, 2024  on Shopify

10/10 customer service and service of the software in general. Chloe was so helpful and kind, solved all my problems and was extremely quick to reply. DSers is a must have for everyone, amazing quality of service and the customer service is 10/10. Special thanks to Chloe, made everything so much easier..

Home Needs Haven

Nov 09, 2024  on Shopify

I had an issue with confirming a shipping order and Vivian at Dsers really helped calm me down. She reviewed what I was having trouble with and patiently explained what needed to be done. She then went in and addressed my issue, and it was resolved in no time. Vivian is the best!!

Mighty Valor

Nov 09, 2024  on Shopify

I've never used the Dsers app before and ran into an issue. I contacted support and Olivia was great! Through the frustration of setting up my store, she was very helpful and kind. She helped me solve the problem! Thank you!

Maximus Team Sales

Nov 09, 2024  on Shopify

I had an excellent experience with Vivian from DSers support. They provided outstanding customer service, patiently listened to my issue, and resolved it efficiently. I’m very impressed with their professionalism and quick response time. Highly recommend DSers support – they went above and beyond to help me.

Drengre

Nov 09, 2024  on Shopify

thank you so much great job

kneadmax

Nov 09, 2024  on Shopify

Selena has offered a great support and clarification!

Neeliyah-Shop

Nov 09, 2024  on Shopify

Aurora, Thanks a lot for your patience and for guiding me through the first steps on Dsers. Your explanations and your screenshots helped me a lot. Thanks

Tudo Ofertas

Nov 09, 2024  on Shopify

esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida. ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.

RENAISSANCE

Nov 08, 2024  on Shopify

Rfimp was very helpful and fast to resolve my problem. Thank you.

SeyarSalehi

Nov 08, 2024  on Shopify

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer. What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience. Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

LoveBriks

Nov 08, 2024  on Shopify

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

Carvelly

Nov 08, 2024  on Shopify

Recomendo muito o atendimento prestado pelo Zico, muito simpático e prestativo.

My Store

Nov 08, 2024  on Shopify

Zico from DSers was amazing! He resolved my issue quickly and efficiently. Great service!"

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