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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Store

Oct 06, 2024  on Shopify

Chrissy was extremely helpful and solved all my issues.

Everyday Health Co.

Oct 06, 2024  on Shopify

Lucy helped me to setup things for my store by explaining every step to connect my product to Dsers. Highly Satisfied

FUSHIA

Oct 06, 2024  on Shopify

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

Wrap X Case

Oct 06, 2024  on Shopify

Customer service is very quick in responding to the request, I really feel comfortable dealing with Dsers.

Sentials

Oct 06, 2024  on Shopify

chrissy is a great help. i was facing many problems on DSERS and she solved them for me in no time!

Neepples

Oct 06, 2024  on Shopify

Service client et assistance rapide, clair et efficace.

Cozyillume.com

Oct 06, 2024  on Shopify

Lydia, you are very patient and guide me in detail to solve the problem.

Animalsmart

Oct 06, 2024  on Shopify

thanks for helping

My Store

Oct 05, 2024  on Shopify

Celia was a great agent. She assisted me promptly and friendlily.

Fashiondresses for less

Oct 05, 2024  on Shopify

Celia was great thanks for helping me.

yumerest

Oct 05, 2024  on Shopify

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

LuxeCurves Lingerie

Oct 05, 2024  on Shopify

Amazing support! Jesse was very helpful!

RedBlazon

Oct 05, 2024  on Shopify

It worked very well and solved all the problems, from Sandy :)

Go Vanna

Oct 05, 2024  on Shopify

HIGHLY RECOMENDED

YouHeal™

Oct 05, 2024  on Shopify

Jesse was very helpul , very reactive . best app and customer service !!

illait.

Oct 05, 2024  on Shopify

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

Olevs Oficial Store

Oct 05, 2024  on Shopify

Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.

Liwolf

Oct 05, 2024  on Shopify

The app works perfectly and the support is good too! Thanks Isak for the top service!

Hushgrove

Oct 05, 2024  on Shopify

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Anime Oasis

Oct 05, 2024  on Shopify

Had a problem and got help very quickly after I contacted support team. So im very thankfull to Rin for being kind and quick for helping and solving my problem.

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