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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Belipal

Oct 07, 2024  on Shopify

Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case. Absolutely wonderful "Neva" !

Clip N Read

Oct 07, 2024  on Shopify

Vivian helped me so much, with something big that I was stuck with. She was super friendly and nice, and was awesome help.

Tyrari

Oct 07, 2024  on Shopify

Vivian was extremely helpful is solving my inventory issues with the app. DSers is extremely easy and intuitive to set up. Highly recommend.

My Store

Oct 07, 2024  on Shopify

Great service! Vivian was very helpful! Answered all my questions on time!

GabosLand

Oct 07, 2024  on Shopify

very patient and helpful stayed with me for so long i was assisted dearly

CYBER BEE STORE

Oct 07, 2024  on Shopify

Ola, recebi um otimo atendimento hoje, pela ADELE! estou muito satisfeita!! obrigada

Inno Tech Living

Oct 07, 2024  on Shopify

Amazing, one of the best support ever I ever receive. Thanks a lot Krysta you are a star!

Vico's Hundewelt

Oct 07, 2024  on Shopify

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Tiendaly

Oct 07, 2024  on Shopify

No sabía conectar la tienda con los pagos y Chrissy fue muy amable. Me apoyó todo el rato en el proceso y me explicó todos los pasos. Gracias Chrissy!

Saphira Intimates

Oct 07, 2024  on Shopify

I contacted the support team via live chat as I had a small issue using the Dsers app today and was promptly assisted by Chrissy, who was extremely quick and professional in helping me. Thank you for the great and efficient service.

Otherwise Entertainment

Oct 07, 2024  on Shopify

I am extremely satisfied with the service provided by Chrissy. THE BEST! she helped me with all my questions

My Store

Oct 07, 2024  on Shopify

Easy access and courteous people like Luna who has no problem helping you. Easier and faster service than other methods ie phone or email. It was great

Etorrotravel

Oct 07, 2024  on Shopify

I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!

Modern Overstock

Oct 07, 2024  on Shopify

This is a great app with great support. Rita was very helpful and fast with assistance

smart car

Oct 07, 2024  on Shopify

Rita was very helpful and friendly

Besties&Trends

Oct 07, 2024  on Shopify

Perfect help! Fast respons and very nice :)

HeroHaven

Oct 07, 2024  on Shopify

Rita was very quick to answer all of my questions and help me resolve my issue!

Lissbella

Oct 07, 2024  on Shopify

FOEHNCURL

Oct 07, 2024  on Shopify

Great support and easy to configure

Elevate-elixirs

Oct 07, 2024  on Shopify

very satified with the service rendered was very helpfull through out the whole process highly recommended

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