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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,856)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

NellyzTrendz

Oct 11, 2024  on Shopify

i had two old stores that needed deleted and Sandy was awesome! give her a raise!

AirPathSaver - Anti Choking Device

Oct 11, 2024  on Shopify

Isak is the best and the fastest in Dsers costomer sevice :)

GimmeFlowers

Oct 11, 2024  on Shopify

Lena replied to my message very quickly. Do not hesitate to contact them if you need some help.

ageing-well

Oct 11, 2024  on Shopify

I had a great experience using DSers for managing my dropshipping orders. The platform is user-friendly and integrates perfectly with Shopify, making bulk order processing and supplier management a breeze. A special thanks to Raphael for his outstanding support—he guided me through the app setup and ensured everything ran smoothly. Highly recommend DSers for any e-commerce business!

My Store

Oct 11, 2024  on Shopify

helped me a lot! Great job!

Our Evolve, LLC

Oct 11, 2024  on Shopify

As always, it is a pleasure to have agents like Raphael so specialized in Dsers, I am very grateful for his help, 100% recommended.

Algarve Beachwear

Oct 11, 2024  on Shopify

Thanks Sandy! U are attentive to resolve my problem. Ill wait contact of ur team work. But the custom service of Dsers is very good.

Dripplo

Oct 08, 2024  on Shopify

5 Stars! Great service!

GreenTrove

Oct 08, 2024  on Shopify

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

Megoboo

Oct 08, 2024  on Shopify

Very good service from Selena, helped solve problems quickly, thank you!

RollPádel

Oct 08, 2024  on Shopify

Muy útil, efectivo y atentos a cualquier duda

Fielpower

Oct 08, 2024  on Shopify

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes. very good service!

Unique

Oct 08, 2024  on Shopify

Muchas gracias por la ayuda muy contento 5 estrellas vivían

Vicked'watches

Oct 08, 2024  on Shopify

Thank you for your help!

Thrive & Health

Oct 08, 2024  on Shopify

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Coastal & Country Chic Decor

Oct 08, 2024  on Shopify

I was having problems with an order to Temu failing and I opened a chat with Vivian at Dsers. Her service was prompt and very friendly and she took me step by step through the process of ordering manually. This was fantastic as it was my first ever order and I was quite confused. Vivian stepped me through and got everything sorted. Nothing was a problem. Thank you so much.

Zemstores

Oct 07, 2024  on Shopify

exellent service

Party Empress

Oct 07, 2024  on Shopify

Celia was super friendly. Dser sounds very promising for my business

Explorer Corner Toys

Oct 07, 2024  on Shopify

I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)

NOORMASK

Oct 07, 2024  on Shopify

Neva. Thank you a lot! Service 10/10.

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