DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating

5

7,343
4

66
3

9
2

2
1

35

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

PupStation

Oct 24, 2024 on Shopify

Great Service For Celia! She was so helpful!!

ElectroMaid

Oct 24, 2024 on Shopify

Celia was a lot of help for me. I had an issues and she helped solve it right away!

Luviana

Oct 24, 2024 on Shopify

Speedy and responsive customer service, they fixed my issue on spot

itsoktobeyou

Oct 24, 2024 on Shopify

actually good customer service that understand your question adn give the answer you need

Bohemian Rose Goddess

Oct 23, 2024 on Shopify

Lydia gave fast and friendly service

Sturdy Store

Oct 23, 2024 on Shopify

Rita was who I dealt with and she was great! She helped solve the problems I was having and was very polite while doing so. Thank you!

Luckgens Stores

Oct 23, 2024 on Shopify

It was a very helpful experience. Every step clearly explained and the problem solved

Official Z-Comfort

Oct 23, 2024 on Shopify

Great for beginners, especially because they have 24/7 support! Rin and Bianca should get raises! quick to answer and send lots of helpful screenshots.

Luxe Locks Co

Oct 23, 2024 on Shopify

Raphael was really helpful,answered my question instantly very professional

Rextore

Oct 23, 2024 on Shopify

Excelente atendimento da funcionária Sandy. Parabéns.

Iggy Jay

Oct 23, 2024 on Shopify

Sans was AMAZING!! Patient, fast, understanding and kind. Really couldn't ask for more. Thank you!!

Anillo Antiestres Clarinova

Oct 23, 2024 on Shopify

Super service client réactif à n'importe quelle heure. J'ai eu un souci à 23h30 et mon problème a été résolu rapidement. Merci Rin pour la réactivité !

Smoky Protea

Oct 23, 2024 on Shopify

I just talked to Sandy after I spent two whole days with Shopify support and they could not resolve my issue, Sandy got me up and running within 3min. THANK YOU!

My Store

Oct 23, 2024 on Shopify

First and foremost, I believe the customer service is top tier and it's no like other. They're fast and committed to bring in the best possible service to you. You can learn fast from them and the customer service team will make you intrigue and comfortable to ask them questions about dropshipping and in general. I 100% recommend.

T700 Paddles

Oct 23, 2024 on Shopify

Sandy was very helpful with solving a problem I had when trying to get the app set up. Great service.

My Store

Oct 23, 2024 on Shopify

Ris attended me, such a great job done! Straight to the point and problem solved.

Lenogue Baby

Oct 23, 2024 on Shopify

suporte incrivel

My Store

Oct 23, 2024 on Shopify

I have issues with my pricing rule settings which makes my product cost very high. but i was given a help by sandy, she's so brilliant she helped guide me thru the process, all was updated and okay. I am so pleased with her help.

Ametave

Oct 23, 2024 on Shopify

I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)

Bemore Jewellery

Oct 23, 2024 on Shopify

Rin did a good job helping me out. thanks