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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Store

Nov 14, 2024  on Shopify

Very good experience so far with DSERs, great customer support, specifically ZICO is the Rockstar from DSERs team, he helped me twice

Memory Chain

Nov 14, 2024  on Shopify

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Ticuy

Nov 14, 2024  on Shopify

"El soporte de DSers, especialmente gracias a Zico, ha sido excelente. Me ayudaron rápidamente con mis dudas sobre las políticas de AliExpress y siempre fueron claros y amables. Su atención al cliente es de primera. ¡Gracias, Zico, por el apoyo!"

Behold With Wonder

Nov 14, 2024  on Shopify

I needed help sorting a order and they were able to provide me direction and screenshots in less then 5 min and I was able to get everything handled. I really appreciate Aimee's help.

AuSaKha pour ΞLLΞS...

Nov 14, 2024  on Shopify

très efficace

Moyas

Nov 14, 2024  on Shopify

I had the pleasure with speaking with Wendy about my problem i had and was resolved very quick and efficient. Would recommend talking with support about any problem you have. Thank you wendy!

My Store

Nov 14, 2024  on Shopify

Amazing !! The CR helped me with my queries and resolved my issues.

VitalOrto

Nov 14, 2024  on Shopify

Very good! I needed help in the chat and they assisted me promptly! I highly recommend it!

My Store

Nov 14, 2024  on Shopify

Very happy with Rfimp! customer service is excellent! Clear instructions and fast reply! Found the solution to my problem : )

JaFe handcrafted studio

Nov 14, 2024  on Shopify

service was really good. fast and efficient.thank you so much

FiguresbyChristina

Nov 14, 2024  on Shopify

Zoe was my support helper. She went above and beyond to help me and resolved my order efficiently. Will definitely be asking her for more help in the future!

NAUTYL

Nov 14, 2024  on Shopify

Agent Zoe Zoé a résolue mon problème pour ma première commande, je suis très satisfaite de son service ! merci !

BIG OFERTAS

Nov 14, 2024  on Shopify

Zoe do DS excelente a tendimento brigado por ter resolvidos meu poblema o sistema tudo esta funcionamdo como antes parabéns suporte nota 10

Gamaneo

Nov 14, 2024  on Shopify

Appli super pratique pour faire du drop. Service client top, très réactif et efficace. Je recommande cette appli

Réveil Express

Nov 14, 2024  on Shopify

Thanks to Villanelle for helping me. Great service

MONA LISA

Nov 14, 2024  on Shopify

⭐⭐⭐⭐⭐ Outstanding Customer Service! I had an incredible experience with the customer service team! They were prompt, knowledgeable, and genuinely cared about resolving my issue. Every question I had was answered clearly, and they went above and beyond to ensure I was happy with my purchase. It's rare to find such professionalism and kindness these days. Highly recommend!

Adaptive Essentials

Nov 14, 2024  on Shopify

I had an issue with my account and I got wonderful live help.

ACTKO Lifestyle

Nov 14, 2024  on Shopify

Aimee, was super amazing in helping me resolve my unmapped product in Dsers in record time, enabling me to fulfil my customer order on time. Great work

Creativedesignshop24

Nov 14, 2024  on Shopify

Very great support by Selena. She made my day. Thank you very much.

Enchanted Toys

Nov 14, 2024  on Shopify

Helped me navigate through a stressful experience, instant replies almost as well. Selena was great! Much appreciated

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