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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Maman bébé & Divers

Nov 16, 2024  on Shopify

Application très pratique, j’ai eu quelques difficultés avec mes commandes , je suis allé sur Messenger pour parler de mon problème et Rita une conseillère qui m’a très bien aider et expliquer pas à pas comment faire . Elle a été très réactive et très professionnel. Je recommande.

GARNETT

Nov 16, 2024  on Shopify

It is my first time to use DSers and Maria was very helpful and patient on my concerns, thank you Maria! I wish you will always be my customer support :)

Dazzoria

Nov 16, 2024  on Shopify

I would like to extend my heartfelt thanks to the wonderful customer service representative, Celia, for her incredible assistance and support. She went above and beyond to help me resolve the issue I was facing. Your dedication and exceptional service are truly appreciated, Celia. You really make a difference!

DICA87

Nov 16, 2024  on Shopify

Agradeço de mais Pelo suporte ( Zoe )esta de parabens Sou muito Grato pela ajuda!

Exclusaro

Nov 16, 2024  on Shopify

nice app and Esfania from the support team helped me a lot.

TechNest

Nov 16, 2024  on Shopify

Agent Holly She is good and helps very much.

MICAZAZ

Nov 16, 2024  on Shopify

Great support from Zoe from Dsers. Very prompt and helpful!

Sophistipetz

Nov 16, 2024  on Shopify

Holly support was top class, she stayed with me and explaining everything and if i had issues she would correct the issues and send screenshot, can not fault the support nor can i fault the app!

Serendipitiii

Nov 16, 2024  on Shopify

I had an excellent experience working with Chloe on Dser! She was incredibly helpful, responsive, and knowledgeable, addressing all my questions quickly and efficiently. Her friendly and professional approach made the process smooth and stress-free. Highly recommend Chloe for top-notch customer service!

My Store

Nov 16, 2024  on Shopify

Customer service was very quick to respond and assistance was provided in record time Thank you, Luna, because of you, I will use this program constantly

Stellar Leds

Nov 16, 2024  on Shopify

I had the pleasure of working with Chloe, and I couldn’t be happier with the service! Chloe was efficient, professional, and incredibly attentive to detail. The process was smooth and quick, exceeding my expectations. I highly recommend Chloe for anyone seeking top-notch service. Thank you so much!

My Store

Nov 16, 2024  on Shopify

dsers provides the best service than the other apps thats why i love dsers customer support they reply very quick

USDream

Nov 15, 2024  on Shopify

I'm very happy with the service that Luna provided to me! She was very helpful and kind!

Betra World

Nov 15, 2024  on Shopify

Olivia the best customer support

Loja Grezhe

Nov 15, 2024  on Shopify

Excellent service! The professional is very competent

LikeLeey

Nov 15, 2024  on Shopify

Selena was very helpful, it was my first order and she guided me well to fulfil my order although she was very kind and supportive. thank you Selena, Much appreciated.

Happy Heart Essentials

Nov 15, 2024  on Shopify

Olivia was super sweet and quickly answered my question, via messenger chat. Much appreciated.

NoirLuxxe

Nov 15, 2024  on Shopify

Thank you Aurora for helping! always such a great work

Kawaii Senta

Nov 15, 2024  on Shopify

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

Pottery Bloom | Home Decor, Lighting, Planters & More

Nov 15, 2024  on Shopify

Perfect service. Thank you! :)

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