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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

OpalBloomBeauty

Oct 27, 2024  on Shopify

I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!

Gymnastore

Oct 27, 2024  on Shopify

Clary provided outstanding customer service!

Made in Scandinavia

Oct 27, 2024  on Shopify

Very good service from Selina

MystiPaw

Oct 27, 2024  on Shopify

"Convenient and Effective Tool for Dropshipping" DSers is an excellent solution for managing a dropshipping business! I especially like the seamless integration with Shopify and the ease of adding products from AliExpress. The automation features significantly reduce order processing time, making the process much more organized and efficient. The flexible pricing options, including a free plan, are also a plus, allowing beginners to try out the service without extra costs. If you’re looking to simplify dropshipping and make your business more scalable, DSers is exactly what you need!

Lunaris

Oct 27, 2024  on Shopify

perfect cummunication! helped a lot. Selena was very helpful!

Vuxenpyssel

Oct 27, 2024  on Shopify

Olivia was very helpful in a super polite way. She gave fast and great advice as well ass information. Really appreciate that she did the little extra to inform about specific stuff that I didn't know about the suppliers, very helpful.

InnovaGadget

Oct 27, 2024  on Shopify

great app, and excellent support, I had a problem with the supplies, I contacted support, Olivia followed me, I explained the problem and in 2 minutes she guided me to solve the problem, thanks Olivia

Icandoit1

Oct 27, 2024  on Shopify

Aurora is very good in understanding problem thanks a lot

My Store

Oct 27, 2024  on Shopify

Olivia is very helpful and she was very polite answering all my queries. Good job was well done. My problems in Dsers, shopify and aliExpress were all sorted out by Olivia. Thank you very much. God bless you.

Australian Home Ware

Oct 27, 2024  on Shopify

great customer service and help with any questions was met instantly.

StyleAura

Oct 27, 2024  on Shopify

Agent Selena did what she can to assist me. Unfortunately the issue is not resolved but i will contact with her again once i record a video, so the technical support team could try to resolve my issue.

Breezy Shape

Oct 27, 2024  on Shopify

Thanks to Selena for the great customer support!

Bulk Boxed

Oct 27, 2024  on Shopify

myra helped me with my issues

iCuracao

Oct 27, 2024  on Shopify

The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer service is outstanding. Thank you so much, Selena! I hope they give you a raise for being so efficient. Best regards.

FinoModa

Oct 27, 2024  on Shopify

Selena helped me in minutes! perfect very satisfied!

Lacy Shore

Oct 27, 2024  on Shopify

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

RokStarModern

Oct 27, 2024  on Shopify

Sandy provided excellent support! a patient and polite consultant

Tassia

Oct 27, 2024  on Shopify

Good service from zico

Hoard & Trove

Oct 27, 2024  on Shopify

great service by Wendy

Glowynight

Oct 27, 2024  on Shopify

was fast and nice support thanks!

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