DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating

4.9

5

7,978
4

69
3

10
2

3
1

47

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Essential4You

Nov 17, 2024 on Shopify

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Lolyta

Nov 17, 2024 on Shopify

Thank you so much you have a wonderful support team, thank you Chrissy for your support.

Fry N Save

Nov 17, 2024 on Shopify

Luna est rapide est efficace, son service client est pratique et agréable.

My Store

Nov 17, 2024 on Shopify

Great service and experience Celia. She answered all my quesitons

Bom Galope

Nov 17, 2024 on Shopify

Holly's service was fantastic, she resolved my problem quickly

Smartfix

Nov 17, 2024 on Shopify

Villanelle helped me so much

TIALUXE

Nov 17, 2024 on Shopify

Absolutely amazing customer service from Villanelle. She spent at least a half an hour patiently assisting me through a connection issue. I have used multiple drop shipping apps, but Dsers is by far the best. Thank you again Villanelle!!!

My Store

Nov 17, 2024 on Shopify

Esfania great service was great help couldnt get any better help very patient with me as a beginner thanks again

LeBuzzShop

Nov 17, 2024 on Shopify

Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.

CHITEK

Nov 17, 2024 on Shopify

Support is fantastic and fast. Also in late evening hours :-)

Pure Clean

Nov 17, 2024 on Shopify

Villanelle, is the best customer support, solve my problem in few minutes)

Snowglowshop

Nov 17, 2024 on Shopify

Very nice service, nice support, straight and quick answer within minutes. Special thanks to Blanca, helped me very well! :)

ScaleModels

Nov 17, 2024 on Shopify

Esfania was helpful and solved my problem

Japandi Living

Nov 16, 2024 on Shopify

I chatted with Rita and she fixed all the issues. She made total sense and understood me. Super kind and quick QUICK responses. I love that you get to talk to an ACTUAL kind human while troubleshooting issues. THIS is customer service.

TechTitans Nexus

Nov 16, 2024 on Shopify

Maria was very helpful and knowledgeable on all my questions

CaliErgo

Nov 16, 2024 on Shopify

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux ! Certains devraient prendre exemple ! Merci beaucoup a Lydia !

My Store

Nov 16, 2024 on Shopify

Rin provided excellent customer service. Quick and very helpful!! Thank you so much for your patience!

Fiorexa

Nov 16, 2024 on Shopify

Elora helped me a lot, thanks for the support. Much appreciation, must have a raise as well hahaha.

MiniKamera

Nov 16, 2024 on Shopify

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

RECOVRZ

Nov 16, 2024 on Shopify

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.