DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating

5

7,337
4

66
3

9
2

2
1

35

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

By Nora

Oct 28, 2024 on Shopify

The customer service is great! thanks to Rin! helped really quick.

Aura case

Oct 28, 2024 on Shopify

Sans was amazing, never experienced better service. Was able to solve all my issues in one call and went above and beyond. Thank you!!!

TopThings

Oct 28, 2024 on Shopify

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

Cath Fashion

Oct 28, 2024 on Shopify

Merci pour votre professionnalisme, votre patience et gentillesse. Mes problèmes ont été résolus avec succès! Catherine

My Store

Oct 28, 2024 on Shopify

I am very grateful to you Lena. Because of your help I will Subscribe and start dropshipping this week. I wish you success and progress to higher positions because you deserve it. thank you

Rosenbergs Pet Supplies

Oct 28, 2024 on Shopify

Raphael helped me through syncing inventory stock from aliexpress to Shopify with ease.

Étend'Heure

Oct 28, 2024 on Shopify

Thank you very much for your excellent support and fast response! Sandy guided me through all this and saved me!

My Chinese Corner

Oct 28, 2024 on Shopify

Very happy with the support. Quick and efficient, Sans was knowledgeable.

Banana 3D Print

Oct 28, 2024 on Shopify

Amazing, Sandy was great solving my issue and giving me tips for the future. I trully reccomend.

WhatTheGadgets

Oct 28, 2024 on Shopify

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

Dusk & Noah

Oct 28, 2024 on Shopify

As a newbie dropshipper, Villanelle helped me understand the ins and outs of the app. Good support.

Tienda invalida

Oct 28, 2024 on Shopify

Excelente servicio, me han ayudado con unos pendientes, me contestaron rápido y lo mejor de todo es de que te contestan a cualquier hora. Muchas gracias Esfania por ayudarme.

Alivmart

Oct 27, 2024 on Shopify

Great customer service and prompt response greatly apricated . I was able to solve my issue :)

EliteCase

Oct 27, 2024 on Shopify

This is realy wonderful service

Play Compras

Oct 27, 2024 on Shopify

Gostei muito do atendimento. O suporte me ajudou até o problema da minha solução. Muito obrigado Aurora

Neame

Oct 27, 2024 on Shopify

great app, thanks Myra for the great support

SMARTCHOISE1

Oct 27, 2024 on Shopify

fast response, and helpful

Fresh:Skin | Refresh, Renew, Radiate

Oct 27, 2024 on Shopify

Amazing customer service, Blanca helped me with all My questions. Love how easy it is. 5 starts

Bayves

Oct 27, 2024 on Shopify

Esfania, great customer service. Clear information from start to Finish.

Tresors asiatiques

Oct 27, 2024 on Shopify

Excellent service et informations données par Holly. Merci