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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Giga cosmetics

Nov 17, 2024  on Shopify

Kimi was very fast and responsive to my complaint. I highly recommend this app

Nexora-Store

Nov 17, 2024  on Shopify

Dear, I have to say . First I had Problems I needed help . After writing to the Dsers Team , I got a quick answer from Raphael( Dsers Team). He helped me a lot and showed me around all the features. He was very polite and kind. Thank you . I can recommend you to text with Raphael directly. Thank you Raphael . Have a nice day yall. Milad

Urban Refinement

Nov 17, 2024  on Shopify

Rfimp was outstanding. They jumped right in to check my warning. All is good. I appreciate the quick response. Thank you - I will sleep better tonight now that I have that taken care of. This App is awesome to work with.

Glimris

Nov 17, 2024  on Shopify

Zina was very helpful today!

Alex Hill Apparel

Nov 17, 2024  on Shopify

Wendy was good

Mom and Dad Lets Shop Together

Nov 17, 2024  on Shopify

Wendy is very good.

NovaNyla

Nov 17, 2024  on Shopify

They were extremely helpful and super accurate with the help. Response time was very quick as well!

Acu Lyfe

Nov 17, 2024  on Shopify

Fast customer support. Thanks Aimee

Forever Spring & Things Gift Shop

Nov 17, 2024  on Shopify

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Juma Variedades

Nov 17, 2024  on Shopify

Olá, quero deixar o meu agradecimento a atendente Blanca, por ter me ajudado muito na minha primeira compra. Nota 10

SIMPLESEASON

Nov 17, 2024  on Shopify

Blanca is super helpful and encouraged me to keep moving forward. With her help I achieved in about 15 minutes, what I was having to achieve all morning. Thank you Blanca. May God bless you and keep using you to bless others.

SiSi`s Treasures

Nov 17, 2024  on Shopify

Holly was very helpful, patient and kind helping me to sort an issue.

Homesartisian

Nov 17, 2024  on Shopify

holly did good customer service

Gloria Jewellers

Nov 17, 2024  on Shopify

i am satisfied chrisy services really dserve you chrisy

Krokk

Nov 17, 2024  on Shopify

Really great support from Hayley. Fast replies and she fixed the issue for me. Thank you

Eleabox

Nov 17, 2024  on Shopify

Chloé a été vraiment été efficace et rapide à la résolution de mon problème. On la sent impliquée et serviable via le chat. Je l'en remercie.

ToolMart

Nov 17, 2024  on Shopify

Ótimo atendimento, a plataforma é bem completa oque facilita nosso trabalho

LUXIMAZ

Nov 17, 2024  on Shopify

Je tiens à exprimer ma satisfaction envers votre assistance, Chrissy Dsers. Votre service est impeccable, vos compétences sont remarquables, et votre rapidité d’exécution est impressionnante. Merci pour votre professionnalisme et votre soutien.

Absolut Store

Nov 17, 2024  on Shopify

Suporte sempre eficiente, resolvendo todas as minhas dúvidas e auxiliando nos procedimentos.

Homes Carts

Nov 17, 2024  on Shopify

best customer support service

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