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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,875)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Cabric Shop

Oct 29, 2024  on Shopify

Since this is my first purchase, Raphael has helped me with the entire process. I appreciate your professional help

Fashion Little Box

Oct 29, 2024  on Shopify

I had a product that needed to be fix and it they where there for me every step of the way.

NixAI Test Store

Oct 29, 2024  on Shopify

Rin was very kind and very helpful. Excellent service.

Topsunset

Oct 29, 2024  on Shopify

très bonne réactivité de sa part ! au top

SmartGear

Oct 29, 2024  on Shopify

Lena agent helped me a lot and very fast in detail. Dsers good support best Customer Support Representatives.

Modern Milk Kids Co

Oct 29, 2024  on Shopify

Raphael made my first dropshipping order run smoothly by explaining the process to me in detail and remaining patient while thoroughly answering all of my many questions. Dsers customer service is top notch, definitely makes the dropshipping process seem less intimidating. Thanks again Raphael!

Adventurous Gear Co

Oct 29, 2024  on Shopify

The best software I have tried. Premium functions for free, easy to understand, but the best part was the customer service. Sandy, who assisted me, offered to help, and with her incredible support, I was able to find the option I needed. Truly excellent service, 100/10.

ELITE GEAR

Oct 29, 2024  on Shopify

great support team fast replay

LuxCove

Oct 29, 2024  on Shopify

Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)

FurriendlyPaws | Furry Friends, Happy Hearts

Oct 29, 2024  on Shopify

Thanks so much to Sandy from DSers support. She was very helpful with guiding me through the process of linking and authorizing my account. She made my experience pleasant!

petshopparts

Oct 29, 2024  on Shopify

Many thanks to Holly, who helped me with the problem I had in dsers.

Salluxe

Oct 29, 2024  on Shopify

i had the pleasure of being assisted by blanca. she was quickly helpful and the problem i was having was resolved

Gulji

Oct 29, 2024  on Shopify

I am really impressed with quick support from DSers. I wanted to delete an old store from my account and the support team did it quickly during the chat. Great support!

PurifX

Oct 29, 2024  on Shopify

I've talked to Esfania, and she helped me very well to find out how to do certain things.

Shoppe Meister

Oct 29, 2024  on Shopify

I needed help fulfilling my first order by using the DSers app. Blanca was very helpful making sure that things went smoothly.

NexaNaps

Oct 29, 2024  on Shopify

Blanca assisted me very quickly and enthusiastically.

FurLuxeFinds

Oct 29, 2024  on Shopify

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

Chicaraia

Oct 29, 2024  on Shopify

I had an excellent conversation with Blanca from dsers , it was a great and helpful chat we had . she helped and suggested different solutions to my concerns . thanks a lot .

Alphamanwear

Oct 28, 2024  on Shopify

Chrissy helped me a lot to resolve my store issue. perfect communication and support

SoVau

Oct 28, 2024  on Shopify

I had a question about updating my SKU's in DSER's. My online rep Chrissy was a tremendous help in assisting me. She provided me with snippets of the steps I needed to take and also clarified other shipping information. It was a great experience.

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