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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Miter shop

Nov 20, 2024  on Shopify

I want to thank the tech support team, who respond instantly, solve the problem with great quality and speed! In 5 minutes, they fixed an issue that I couldn't even find on Google myself. Thank you, Wendy, for the excellent work!

Christmas Store

Nov 20, 2024  on Shopify

Zina is Legend from Dsers!!!!!

Cornelio's Corner

Nov 20, 2024  on Shopify

Everything was nice!!

ShopTNT

Nov 20, 2024  on Shopify

Rifimp was incredibly helpful! They provided quick, clear solutions and went above and beyond to ensure everything was seamless. Highly recommend their outstanding support!

Mystic Soul Jewelry

Nov 20, 2024  on Shopify

I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service

AURAFYE

Nov 20, 2024  on Shopify

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

Everyday Slides

Nov 20, 2024  on Shopify

Zico, in customer service was awesome. He really helped me fast and straight to the point. Thank you

Mein Shop

Nov 20, 2024  on Shopify

I had a great experience with DSers, especially with Wendy from the support team. She was extremely helpful, efficient, and responsive in resolving my issue. She made sure everything was taken care of quickly and professionally. Highly recommend the service!

InfusTout™

Nov 20, 2024  on Shopify

L'application est plutôt simple d'utilisation, et si vous avez un problème leur SAV est ultra-réactif. Question posée à 17h50 ; à 18h02 mon problème été résolu. Merci DSers !

Bella products

Nov 20, 2024  on Shopify

appreciate it my dear DSers customer service you so nice

Sombini

Nov 20, 2024  on Shopify

Atendimento Exceltente!! Obtive ajuda no qual precisava e foi resolvido com perfeição!

Cantinho da Oferta - Site Oficial©

Nov 20, 2024  on Shopify

Muito simples de usar e o suporte é extremamente eficaz!

TOM REPOUSSE

Nov 19, 2024  on Shopify

Support réactif

DARTE SOLUCIONES

Nov 19, 2024  on Shopify

El asistente fue muy amable y paciente , muchas gracias

Woofasa

Nov 19, 2024  on Shopify

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

SMOKING SMURFS

Nov 19, 2024  on Shopify

I received an amazing service today from Zina. Very welcoming and efficient. She clearly knows what she is doing. If possible, I would like to be helped by her throughout this journey of mine with DSer. Many thanks, Zina.

Infinity Trend

Nov 19, 2024  on Shopify

Chat rapide et réactif avec Dsers sur Messenger

Joe Rita Pet Supply

Nov 19, 2024  on Shopify

I will rate Myra 5 stars. I was chatting with another agent who was not responding to my questions. Myra came into the chat quickly clarified some answers to my previous questions. As well Myra was able to efficiently provide resolution-based answers for the remaining questions. Myra deserves 5 stars she is very knowledgeable and is a true asset to Dser.

Havenstash

Nov 19, 2024  on Shopify

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support always there to follow you step by step! Amazing app, friendly user features, friendly customer support, all good!

Sierra Emporium

Nov 19, 2024  on Shopify

Excellent service. Less than 1 minute wait time. Was served by Raphael who solved my issue within 2 minutes. Very rare, to be able to not only get in contact with customer support, let alone issue solved in under 5 minutes. This is every time. Excellent service.

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