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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,393)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Rainbows & Rocks

Aug 20, 2025  on Shopify

GREAT customer service . Rin was the best!!!!

Unidad Élite

Aug 20, 2025  on Shopify

Me ayudo Teresa y ha sido super correcta y una maquina, gracias.

Alvento

Aug 20, 2025  on Shopify

Helpful, fast response, issue resolved, clear instructions. Thanks! :))

Cease Not

Aug 20, 2025  on Shopify

Customer support is great. Teresa was especially helpful!

HangHero

Aug 20, 2025  on Shopify

best services i ever get wow

juvii creations

Aug 20, 2025  on Shopify

very helpful

Bichologicamente

Aug 19, 2025  on Shopify

Elora foi muito eficiente e rápida em resolver o meu problema! Em minutos tudo estava resolvido!

Moonlook

Aug 19, 2025  on Shopify

VÖON

Aug 19, 2025  on Shopify

Elora was very efficient. She solved my problem quickly and courteously.

COOLANDBAG

Aug 19, 2025  on Shopify

Très bonne application pour le moment, le service client est ultrarapide et efficace, en tout cas dans mon cas ça l'a été. Merci encore Luna.

Oh My Paws!

Aug 19, 2025  on Shopify

es la mejor plataforma para conectar productos, de la manera mas facil e intuitiva! ademas estoy muy feliz de trabajar con ellos! He tenido un problema que me tenia muy estresada, gracias a KIMI pude resolver de manera eficiente y supo darme soluciones con su empatia y amabilidad. GRACIAS!!!!

Dig Deep Fitness

Aug 19, 2025  on Shopify

Myra was amazing she helped me so much from beginning to end. I will highly recommend her service

Duarli

Aug 19, 2025  on Shopify

I’m very impressed with Aurora quick and efficient support. She helped me solve my issue smoothly, and I really appreciated her professionalism. Highly recommended!

GOLESSENCE

Aug 18, 2025  on Shopify

Lucy was fantastic — she helped resolve my issue quickly and professionally. Great customer service and much appreciated. Thank you!

YOBAMY

Aug 18, 2025  on Shopify

Blanca rescued me within seconds. I needed a fast support in the middle of the night. My whole product page was not mapped with the supplier and I was shortly before selling. I was really devastated, I thought my work of months on my page will be gone and I have to do everything again. Thanks to Blanka within seconds everything was fixed. Thank you so much, Blanka!

ChiroBros

Aug 18, 2025  on Shopify

thank you Sandy for your help with my store!

Optilife Company

Aug 18, 2025  on Shopify

Good

Ketro

Aug 18, 2025  on Shopify

O atendimento do Zico foi perfeito, sério. Me respondeu muito rápido e me ajudou com meu problema, a plataforma Dsers esta de parabéns sempre evoluindo e crescendo junto, OBRIGADO MAIS UMA FEZ ZICO PELO SEU ATENDIMENTO PERFEITO.

Riven West

Aug 17, 2025  on Shopify

Elora is the best! explained everything perfectly and was patient with me.

Pilatome

Aug 17, 2025  on Shopify

Un grand merci à Rita pour ça rapidité et sa bienveillance .

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