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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,568)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MeowWheel

Nov 10, 2024  on Shopify

Great customer support Raphael, really recommending to everyone.

Nianda

Nov 10, 2024  on Shopify

@ Raphael - Wir hatten heute größere Probleme mit Dsers als Anfänger. Haben den ganzen Tag nach dem Fehler und den Möglichkeiten gesucht, alles hinzubekommen. Ohne Erfolg. Bis wir mit Raphael angefangen haben zu kommunizieren. Raphael hat uns nicht nur mit dem Fehler perfekt geholfen, sondern darüber hinaus noch unseren Dsers Server mit dem Lieferanten und Shopify perfekt verbunden und uns alles erklärt und gezeigt. Wir sind sehr froh, dass wir Raphael erwischt haben, sonst würden wir jetzt nach Stunden noch daran hängen. Vielen lieben Dank Raphael. Und natürlich Dsers Team für die Hilfe. Viele Grüße. Team Nianda

Kittysvet

Nov 10, 2024  on Shopify

Sandy was extremely helpful, quick and smart, helped me a ton, thanks!

Desire Boutique

Nov 10, 2024  on Shopify

The Cleaner Inside

Nov 10, 2024  on Shopify

Great customer service

Little Pretty Paws

Nov 10, 2024  on Shopify

Rin, was a great help to me today. I had an issue with my orders syncing up from Aliexpress to DSer to Shopify. Rin had me synced up in a matter of minutes. I wish had reached out sooner it would have saved me a lot of time!

RPBA Shop

Nov 10, 2024  on Shopify

Celia was very helpful and was able to guide me through all my questions ad assist me.

NovaNest

Nov 10, 2024  on Shopify

var til muligheder og rigtig godt til forklaring

Plein Air 5 Étoiles

Nov 10, 2024  on Shopify

Merci beaucoup, tellement efficace et rapide, en plus de bien comprendre la problématique! Merci infiniment :)

Authentic Vibes

Nov 10, 2024  on Shopify

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

COMPRE AQUI

Nov 10, 2024  on Shopify

Atendimento excelente.

My Store

Nov 10, 2024  on Shopify

Celia is a rock star!

SonnaRest

Nov 10, 2024  on Shopify

Very easy to use. I had an issue I needed resolved and the representative broke down the explanation so clearly. Thank you, Maria.

Wantrol

Nov 09, 2024  on Shopify

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly. Thank you very much!

Smartexpressgadgets

Nov 09, 2024  on Shopify

Excellent customer service by Luna, very helpful and kind. Fast and prompt service!

Wheely Good Pumps

Nov 09, 2024  on Shopify

Myra approached me in a polite manner and resolved my concerns.

Shop With Owl

Nov 09, 2024  on Shopify

I had a fantastic experience! The service was exceptional, and Olivia was friendly and helpful. I truly appreciate the attention to detail and the effort put into making my visit enjoyable. Highly recommend to anyone looking for a great experience!

Thesnowberry

Nov 09, 2024  on Shopify

Rin help me to fix my issue he was so kind and great customer service for Rin thank you

First Deco

Nov 09, 2024  on Shopify

I am very satisfied with the support I received from Sandy. My issue was resolved very quickly, and she was very helpful. I truly appreciate her assistance. It was really a great customer service experience. Thank you!

My Store

Nov 09, 2024  on Shopify

very very fast and good

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