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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,885)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Blitzy Watch

Nov 04, 2024  on Shopify

Great service, fast answers and real help !

Family Star

Nov 04, 2024  on Shopify

Lucy da equipe de suporte foi muito atenciosa e me ajudou a resolver meu problema com muita facilidade , muito satisfeito com o trabalho .

VIOLETMOON

Nov 04, 2024  on Shopify

I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA

BGPetCozy - Pet Supplies

Nov 04, 2024  on Shopify

Good product, very enthusiastic support

Accessorize

Nov 04, 2024  on Shopify

Very good customer service from Chrissy :)

Ryvía

Nov 04, 2024  on Shopify

Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!

Ninemix shop

Nov 04, 2024  on Shopify

Amazing. Thank you so much. The service is fast and very helpful.

iprocases

Nov 04, 2024  on Shopify

Excellent response and resolution of my issues from Rita at DSERS. She was super fast with her responses and even faster to understand and fix the queries i had. Highly recommended!!!

KnightGear

Nov 04, 2024  on Shopify

I love the customer service so much

QuickShopz

Nov 04, 2024  on Shopify

I was having a alot of issue with my store but Lydia helpt me so good.

NourishLab

Nov 04, 2024  on Shopify

Fantastic support from Rita! She promptly resolved all my concerns with professionalism and efficiency. Truly appreciated her assistance and attention to detail.

LavisLuxe

Nov 04, 2024  on Shopify

Great app and fantastic customer service. Super fast responses

Always Shopstore

Nov 04, 2024  on Shopify

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

My Store

Nov 04, 2024  on Shopify

Sandy was very quick and helpful with resolving a problem I had.

Loja Mimoslife

Nov 04, 2024  on Shopify

Rin provided me an amazing support!

Masons

Nov 04, 2024  on Shopify

Sandy was very helpful and resolved my issues quickly, very reliable.

Perlen Wiot

Nov 04, 2024  on Shopify

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Beyond Shred

Nov 04, 2024  on Shopify

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Vibrant Watch

Nov 04, 2024  on Shopify

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Flexio

Nov 04, 2024  on Shopify

Helpful customer service and doing there best to provide with all kinds of services.

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