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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Autumn Treasure

Nov 15, 2024  on Shopify

Very good and helpful, thanks buddy

Prestige helmets

Nov 15, 2024  on Shopify

I highly recommend Dsers to any dropshipper! It’s packed with all the features you need to run your business smoothly, and even beginners like me can learn everything from scratch. Special thanks to Chloe from customer support—she was fantastic, guiding me step by step through everything. The app is super user-friendly, the features are amazing, and the support team is so friendly. It’s been an incredible experience so far!

Arayzen

Nov 15, 2024  on Shopify

I had several questions about my order, and Luna provided outstanding customer service. She answered all my inquiries promptly and resolved every concern I had with patience and professionalism. I truly appreciate her amazing support. Highly recommend reaching out to Luna if you need assistance!

Joybox

Nov 15, 2024  on Shopify

Top service de la part de Krystal! Patience, professionnalisme, disponibilité

Floatanic

Nov 15, 2024  on Shopify

Luna was super helpful and immediately solved a couple of technical issues I was facing with my account. Really great customer support by DSer!

MosCrove

Nov 15, 2024  on Shopify

Very cool support from Chloe, a nice person, very responsive, thanks to her for that!

InspireIR Shop

Nov 15, 2024  on Shopify

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

Viva Linear

Nov 14, 2024  on Shopify

Fui muito bem atendido pela Zina, me ajudou em todos os detalhes e de modo rápido. Obrigado pela ajuda nota 10

MIxMarket

Nov 14, 2024  on Shopify

maravilhosa prestação de atendimento muito satisfeita se existice 10 estrelas eu daria,

Clairavia.

Nov 14, 2024  on Shopify

I've just had to contact the support, the assistance is excellent and highly responsive, providing detailed and clear explanations for every step.

CleanPro™

Nov 14, 2024  on Shopify

tres utile, staff au top

RETRO GAMING®

Nov 14, 2024  on Shopify

Tuve un problema de sincronización con mis productos de shopify y Dsers, y Wendy me ayudó de manera rápida y efectiva, en menos de 15 minutos ya estaba solucionado, sin ella habría sido muy complicado. Muy agradecida por su ayuda.

Duvall Curiosities LLC

Nov 14, 2024  on Shopify

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

My Store

Nov 14, 2024  on Shopify

Very good experience so far with DSERs, great customer support, specifically ZICO is the Rockstar from DSERs team, he helped me twice

Memory Chain

Nov 14, 2024  on Shopify

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Ticuy

Nov 14, 2024  on Shopify

"El soporte de DSers, especialmente gracias a Zico, ha sido excelente. Me ayudaron rápidamente con mis dudas sobre las políticas de AliExpress y siempre fueron claros y amables. Su atención al cliente es de primera. ¡Gracias, Zico, por el apoyo!"

Behold With Wonder

Nov 14, 2024  on Shopify

I needed help sorting a order and they were able to provide me direction and screenshots in less then 5 min and I was able to get everything handled. I really appreciate Aimee's help.

AuSaKha pour ΞLLΞS...

Nov 14, 2024  on Shopify

très efficace

Moyas

Nov 14, 2024  on Shopify

I had the pleasure with speaking with Wendy about my problem i had and was resolved very quick and efficient. Would recommend talking with support about any problem you have. Thank you wendy!

My Store

Nov 14, 2024  on Shopify

Amazing !! The CR helped me with my queries and resolved my issues.

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