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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,902)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

SeyarSalehi

Nov 08, 2024  on Shopify

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer. What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience. Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

LoveBriks

Nov 08, 2024  on Shopify

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

Carvelly

Nov 08, 2024  on Shopify

Recomendo muito o atendimento prestado pelo Zico, muito simpático e prestativo.

My Store

Nov 08, 2024  on Shopify

Zico from DSers was amazing! He resolved my issue quickly and efficiently. Great service!"

Yahav's home lighting

Nov 08, 2024  on Shopify

I am a new customer. I received exceptional service. Fast and professional in dealing with a problem that arose with the supplier. Thank you very much!

Zealistic

Nov 08, 2024  on Shopify

I've been using the DSers app for a while now, and it has completely transformed the way I manage my dropshipping business. The interface is user-friendly, and the app makes it so easy to find reliable suppliers, import products, and manage orders. Customer support is fantastic to, they’re always quick to help with any questions. Overall, DSers has made my business smoother and faster than I ever expected!

MavenLicious

Nov 08, 2024  on Shopify

had an exceptional experience with DSers! Their team is incredibly prompt, always ready to help, and they respond immediately to any inquiries. I had an issue that needed urgent attention, and Zico from their support team stepped in and resolved it seamlessly. The level of professionalism and dedication is impressive, making my experience stress-free. Highly recommended for anyone looking for reliable and responsive support. Thank you, DSers and Zico, for outstanding service!

Kysei

Nov 08, 2024  on Shopify

Rfimp was amazing. I was so worried about my issue on DSers and he provided help so fast and so effectively. I appreciate this kind of high-quality service. Thanks very much !

My Store

Nov 08, 2024  on Shopify

I recently had the pleasure of getting support from Rfimp on the DSers team. i recommend Rfimp, i can not be more satisfied than that. Rfimp is one of the best.

Maut Chic

Nov 08, 2024  on Shopify

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , thanks Wendy for your help!!! You are wonderfull!!

Fringe Unhinged

Nov 08, 2024  on Shopify

I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward! Thanks Rfimp!

Dreamy Friends

Nov 08, 2024  on Shopify

Muito bom suporte da vivian e aplicação muito boa. acho que é o inicio para todo dropshipper

Cstar

Nov 08, 2024  on Shopify

I needed help and fast. Because I never know what I'm doing here. I reached out to chat and after a brief wait I got Selena and she saved me fast. She was polite and lovely. My issue was fixed immediately and it was definitely my fault but she was confident and got me through it!

Bottivy | Marchez avec élégance

Nov 08, 2024  on Shopify

Very Good customer service by Myra, she was very helpful ! 100% recommended

Osiris Craftworks

Nov 08, 2024  on Shopify

Very good first impression. Aurora was very quick to sort my problem out.

Woovane

Nov 08, 2024  on Shopify

Perfect support, Vivian has help me in really professionnal and quick manner; i recommand.

Veloura

Nov 08, 2024  on Shopify

Vivian!I am glad that you guided me well so I got my first order thank you so much for help me out

EssencePet

Nov 08, 2024  on Shopify

The support team got back to me incredibly fast, and it was easily the quickest customer service I’ve ever had! Their responses were accurate and super helpful too. Thank you, Esfania!

TMEZE

Nov 08, 2024  on Shopify

Villanelle’s support has been outstanding! She showed incredible patience, always ready to provide thoughtful guidance and a wealth of valuable resources. Her positive attitude and dedication made every interaction uplifting, guiding the customer toward achievable tasks and making the process enjoyable. Villanelle’s cheerful and encouraging presence truly inspired me, and I am sure she is an irreplaceable asset to her team.

UndergroundHK

Nov 08, 2024  on Shopify

Bianca is the best

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