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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Brauwn

Nov 18, 2024  on Shopify

excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.

ElitWalk

Nov 18, 2024  on Shopify

Chrissy was very helpful and caring, she took care of me for 2 hours, thank you, she solved all my problems

4Paws

Nov 18, 2024  on Shopify

Thanks, Chloe, for all your help and quick response. I feel more confident in launching my online business with the information you have provided. Thank you. Great Customer Service.

My Store

Nov 18, 2024  on Shopify

Luna was amazing! She was extremely patient and took her time to explain in detail. Thank you and I appreciate your support Luna. You are the best

Freshretailz

Nov 18, 2024  on Shopify

Easy to use and add product to my shopify shop 10/10 chat support!

Risk&Drink

Nov 18, 2024  on Shopify

Amazing support. Fast and straight to the point

Casa e Presentes

Nov 18, 2024  on Shopify

Ótimo atendimento

Merry Decors

Nov 18, 2024  on Shopify

Very good service

TreasuredAurastore

Nov 18, 2024  on Shopify

Very fast, rapid response and help from the support team - thank you Celia for your help! :)

Kitchen & Co.

Nov 18, 2024  on Shopify

very practical and patient. solved my problem very quickly.

Tredyx

Nov 18, 2024  on Shopify

Rita was very kind and helpful and helped me immediately to solve the problem.

TinyPals

Nov 18, 2024  on Shopify

Thank you to Maria for the much needed help and support.

Wilfert-Exclusive

Nov 18, 2024  on Shopify

Gloria hat mir sehr geholfen bei meinem Problem. Vielen Dank.

Bluebuyou.com

Nov 18, 2024  on Shopify

Rita was urgent and straight to fixing my questions and concerns. Thanks Rita great service and very easy to do business with you.

Ace of Tails | Joy in Every Wag

Nov 18, 2024  on Shopify

Awesome service with a number of issues, was able to assist with each one and solving issues i had struggled with for an hour. couldn't recommend more.

Calmigraine™

Nov 18, 2024  on Shopify

Un grand merci à Chloé pour son aide précieuse dans l’utilisation de DSers ! Elle a su répondre à toutes mes questions avec patience et efficacité, ce qui m’a vraiment permis de mieux comprendre le fonctionnement de la plateforme. Je suis très content et reconnaissant pour son accompagnement.

RiyonTec

Nov 18, 2024  on Shopify

Great serivce amazing support best i have seen yet would love to use again and again

Nasharsalin shop

Nov 18, 2024  on Shopify

Thank you to Hayley for so much amazing & nice guidning to me by explaining with easy way , your service was excellent! Thank you

Shop Inside

Nov 18, 2024  on Shopify

I had the pleasure of receiving support from Cloe from the DSers staff. She helped me immensely in a short time to resolve several issues. She was very patient, professional, and incredibly kind—without her, I wouldn't have known how to move forward in solving my problems.

Nifty Clutters

Nov 18, 2024  on Shopify

Customer service specialist Chloe is awesome and addressed my issues. I wish all customer service specialists are as great as her.

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