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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,911)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Evoventura

Nov 13, 2024  on Shopify

Thanks Sherry for helping me quickly and solving my problem :)

My Store

Nov 13, 2024  on Shopify

Very excellent service very quick to respond

MODUAC

Nov 13, 2024  on Shopify

Very professional help from neva!

PURE TECH SOLUTIONS

Nov 13, 2024  on Shopify

Very good service, Was needing an issue resolved and it was quickly taken care of! Thank you

Loja Goduxo

Nov 13, 2024  on Shopify

I was helped by Zico on Dsers chat, and I am very grateful. My problem was solved in an instant, much gratitude to Zico from Singapore. I am using the tool and I am loving the experience.

Adesia

Nov 13, 2024  on Shopify

J'ai été en contact avec Rfimp est tout s'est super bien passé. L'assistance a été rapide et efficace. Merci de l'aide et de la rapidité de traitement !

My Store

Nov 13, 2024  on Shopify

Very fast and efficient response, Aimee helped me a lot.

Deleash LLC

Nov 12, 2024  on Shopify

Aurora was very helpful and made my first experience with DSers customer service a joy. Very impressive!

the Bunny Vixen

Nov 12, 2024  on Shopify

selena was very helpful in helping me step by step with my problem using dsers. She had great customer service and support! I would recommend!

Viora Maison

Nov 12, 2024  on Shopify

Vivian was very helpful, she deserves a raise!

HubStop

Nov 12, 2024  on Shopify

very helpful and quick Myra did an amazing job!

The Goodest Boys

Nov 12, 2024  on Shopify

great customer service, answered all my questions and guided my steps by steps.

Radiant Memories

Nov 12, 2024  on Shopify

Chat Bot was very helpful. Got my questions asked

HookedOnBags

Nov 12, 2024  on Shopify

Adele assisted me today. I received very fast and well-describing answers on my questions! People like this really save time and I do not feel lost using the platform. Appreciate it! Thank you a lot!

Ufitify

Nov 12, 2024  on Shopify

Service is very helpful. Haven't started shipping yet but customer service basically holds your hand to resolve any startup issues you encounter!!!! Shout out to Chloe for helping out btw

Kids Safety Gear

Nov 12, 2024  on Shopify

Krystal saved my business today! I had an absolutely amazing experience with the chat support of Krystal! From the moment I reached out, I was met with quick, very friendly, lovely and professional assistance. The response time was incredible—within seconds, she immediately understood my issue.She was knowledgeable and efficient, guiding me step-by-step through the solution, than followed up to ensure that everything was fully resolved. It’s rare to feel this level of care and attention in customer service. I felt truly valued and understood, and my issue was handled with such ease and efficiency that it exceeded my expectations. Thank you for solving my issue stress-free and for going above and beyond!

Adorn & Adore

Nov 12, 2024  on Shopify

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

LuvBe Shop

Nov 12, 2024  on Shopify

Used the live chat and spoke to Selena, she was very helpful and solved my issue quickly!

prolight

Nov 12, 2024  on Shopify

Merci à Vivian d'avoir résolu mon problème rapidement. Très poli et réactif

Creys Living

Nov 12, 2024  on Shopify

Gostaria de agradecer à Krystal pelo excelente atendimento. Todas as dúvidas que eu tinha, ela conseguiu responder com clareza e paciência. Além disso, mostrou as telas que eu precisava para esclarecer ainda mais minhas questões. Krystal é, sem dúvidas, uma exelente profissional. Muito obrigado, Krystal! Seu atendimento me ajudou bastante.

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