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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,911)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Loja Grezhe

Nov 15, 2024  on Shopify

Excellent service! The professional is very competent

LikeLeey

Nov 15, 2024  on Shopify

Selena was very helpful, it was my first order and she guided me well to fulfil my order although she was very kind and supportive. thank you Selena, Much appreciated.

Happy Heart Essentials

Nov 15, 2024  on Shopify

Olivia was super sweet and quickly answered my question, via messenger chat. Much appreciated.

NoirLuxxe

Nov 15, 2024  on Shopify

Thank you Aurora for helping! always such a great work

Kawaii Senta

Nov 15, 2024  on Shopify

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

Pottery Bloom | Home Decor, Lighting, Planters & More

Nov 15, 2024  on Shopify

Perfect service. Thank you! :)

Solana Mart Online Shopping

Nov 15, 2024  on Shopify

Thanks to Selena today on live messenger chat, we got the 'standard rates' set up properly to what we wanted. NOW we will do the fun part and start importing trending products using Dsers to our store. Thanks Dsers!

Mementobe

Nov 15, 2024  on Shopify

Good morning. I was desperately in need of help fulfilling an order as I'm fairly new to this game. I was following the lesson with my company and things weren't working for me. A chat appeared in DSers and I connected with AURORA. OMG! What a Godsend! She was so patient and when I was confused or lost she showed me screenshot with direction to get me back on track. I was a previous system trainer with EPIC and she met all the professional training points and more! You have a winner in AURORA. Thanks for the Chat option on a Saturday morning! Anne Rossi

SnowyEvenings

Nov 15, 2024  on Shopify

Wonderful!

Koraei

Nov 15, 2024  on Shopify

top

BelliBelt

Nov 15, 2024  on Shopify

Fantastic customer service! Fast and professional answers! 10/10

Americanstyle

Nov 15, 2024  on Shopify

Sandy is the best, she was very helpful, I really recommend her.

Dreamtomedia.com

Nov 15, 2024  on Shopify

Great support.

Autumn Treasure

Nov 15, 2024  on Shopify

Very good and helpful, thanks buddy

Prestige helmets

Nov 15, 2024  on Shopify

I highly recommend Dsers to any dropshipper! It’s packed with all the features you need to run your business smoothly, and even beginners like me can learn everything from scratch. Special thanks to Chloe from customer support—she was fantastic, guiding me step by step through everything. The app is super user-friendly, the features are amazing, and the support team is so friendly. It’s been an incredible experience so far!

Arayzen

Nov 15, 2024  on Shopify

I had several questions about my order, and Luna provided outstanding customer service. She answered all my inquiries promptly and resolved every concern I had with patience and professionalism. I truly appreciate her amazing support. Highly recommend reaching out to Luna if you need assistance!

Joybox

Nov 15, 2024  on Shopify

Top service de la part de Krystal! Patience, professionnalisme, disponibilité

Floatanic

Nov 15, 2024  on Shopify

Luna was super helpful and immediately solved a couple of technical issues I was facing with my account. Really great customer support by DSer!

MosCrove

Nov 15, 2024  on Shopify

Very cool support from Chloe, a nice person, very responsive, thanks to her for that!

InspireIR Shop

Nov 15, 2024  on Shopify

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

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