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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

CASIFY

Dec 07, 2024  on Shopify

Spoke to Rfimp from the DSers team through Facebook Live Chat and they resolved my issue within minutes. Very satisfied with the efficient service.

Hello Lulabelle

Dec 07, 2024  on Shopify

Excellent support from Rfimp today. Very fast response and was able to answer all of my questions. Very polite and friendly too

NIGHTMARKET

Dec 07, 2024  on Shopify

I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast. Thanks for your help

Zapidoo

Dec 07, 2024  on Shopify

Merci pour la rapidité de SAV beau travail

New Encounters.store

Dec 07, 2024  on Shopify

I had an issue with my product variant. Vivian helped me resolve it satisfactorily.

NiftyNifts

Dec 07, 2024  on Shopify

My specialist Sandy from DSers customer service was absolutely amazing, she was very patient, thorough, and super helpful. She sent screenshots in a timely manner and resolved my issue within minutes!! She's an asset to DSers, thanks so much!

Vitina

Dec 07, 2024  on Shopify

Sandy's customer service was incredibly helpful in resolving our inquiry about the app. Her support was exceptional and greatly appreciated!

onegunshop

Dec 07, 2024  on Shopify

Raphael was super helpful attentive and response time was impeccable. He was patient and extremely helpful as he navigated me through the dropshipping process. Thanks

ratelier ✧

Dec 07, 2024  on Shopify

thank you to Elora. i was confused about a process in Dsers and contacted them, and she responded with some of the most in-depth customer service i've ever received. amazing service and was very patient, understanding, and friendly. would rate 6 stars if i could!

Cloudy Pajamas

Dec 07, 2024  on Shopify

Lena was great at helping me with my problem!

Cozy Paw Shops

Dec 07, 2024  on Shopify

rec this app, easy and clear, I got great service from Maria , she know in a sec what is my problem and she sloved it in a bit! big rec!

Lufe Shop

Dec 07, 2024  on Shopify

SonnyLovers

Dec 07, 2024  on Shopify

Sherry was awesome with Us. Very profesional

Baby's Marvel

Dec 07, 2024  on Shopify

I would like to thanks rita so much helpful person

Voleaz

Dec 07, 2024  on Shopify

Maria was amazing. Made a very complicated process very simple. I'm looking forward to working with the helpline as I grow my online business. thank you

Fultera

Dec 07, 2024  on Shopify

Really satisfied with the service, Rita from customer service was extremely helpful and assisted with my queries. Highly recommended

Zap Ofertas

Dec 07, 2024  on Shopify

Olá! Posso dizer que todas as vezes que precisei usar o app, fui prontamente atendida. Obrigada Aimee, seu atendimento foi extremamente eficaz e de uma total paciência comigo rss.!! Esclareceu e resolveu meu problema em tempo record. Forte abraço!!!

Brief Boxers

Dec 07, 2024  on Shopify

Always great help on hand

Bloom

Dec 07, 2024  on Shopify

Excellent service. Quick responses!

merra-shop

Dec 07, 2024  on Shopify

vielen lieben dank der support hat mir sehr geholfen meine erste bestellung auszuführen ohne den support würde ich das wahrscheinlich nicht schaffen nocmal vielen lieben dank für alles

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