Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,911)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

TechTitans Nexus

Nov 16, 2024  on Shopify

Maria was very helpful and knowledgeable on all my questions

CaliErgo

Nov 16, 2024  on Shopify

Le meilleur service client que je connaisses. Répond dans les 5 minutes et règle le problème même quand ca ne vient pas de chez eux ! Certains devraient prendre exemple ! Merci beaucoup a Lydia !

My Store

Nov 16, 2024  on Shopify

Rin provided excellent customer service. Quick and very helpful!! Thank you so much for your patience!

Fiorexa

Nov 16, 2024  on Shopify

Elora helped me a lot, thanks for the support. Much appreciation, must have a raise as well hahaha.

MiniKamera

Nov 16, 2024  on Shopify

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

RECOVRZ

Nov 16, 2024  on Shopify

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

Boos Store

Nov 16, 2024  on Shopify

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

plushoppe

Nov 16, 2024  on Shopify

Great customer support

Petcraft

Nov 16, 2024  on Shopify

Nice service from Jeffrey!

Shop Home Gadgets

Nov 16, 2024  on Shopify

I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!

Battlecore

Nov 16, 2024  on Shopify

Sandy has helped me with almost two months worth of trouble with dsers and aliexpress in less than 5 minutes. This rep was quick, understanding, and polite. I hope to have you again if problems arise, you are a blessing and I thank you.

Vivamed

Nov 16, 2024  on Shopify

I had an outstanding experience with the customer service at DSers, thanks to Sans. I reached out with a few questions about order processing, and Sans was incredibly helpful and quick to respond. They went above and beyond to resolve my issue, I feel so much more confident now in dealing with the ordering side of DSers. It's rare to find such dedicated and attentive support, and I'm genuinely impressed. Sans made the entire process smooth and stress-free, really grateful for her help today. If you ever need assistance with DSers, I highly recommend reaching out to their team—you'll be in good hands! Thank you very much, Sans!

Bitecups

Nov 16, 2024  on Shopify

Tive alguns problemas e foram solucionados com eficiência, boa comunicação e rapidez pela Rin. Foi uma suporte excelente, estou muito satisfeito!!

Shop 1

Nov 16, 2024  on Shopify

Thank you Elora for your help!

Bash & Bliss

Nov 16, 2024  on Shopify

Sandy was very helpful in answering my questions and walking me through the order fulfillment process. Thank you sandy for being so polite and patient!

Trump Christmas

Nov 16, 2024  on Shopify

great

berserk accessories

Nov 16, 2024  on Shopify

Holly helped me a bunch great service!!

Medical Australian Group

Nov 16, 2024  on Shopify

Great Service and communication.

ASAS HAMBURG

Nov 16, 2024  on Shopify

Great support from Villanelle

Stopshop

Nov 16, 2024  on Shopify

Hi, I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you! Thanks!

Scroll to Top