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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Smart Travel Essentials

Nov 24, 2024  on Shopify

Excellent service. Very Fast and responded all my questions.

Quorali

Nov 24, 2024  on Shopify

Luna was very helpful and respond fast.

Pixilux

Nov 24, 2024  on Shopify

Thanks to Chloe who has been very responsive and helpful!! She helped me and showed me exactly what to do.

Market On Line

Nov 24, 2024  on Shopify

Agradeço muito ao atendimento que recebi do atendente Hayley, sanou todas minhas duvidas, e impressionante a paciencia em resolver minha situação...sou grato...obrigado Hayley..

Kadduo

Nov 24, 2024  on Shopify

Super service de Chrissy !!

CavaBienBoutique

Nov 24, 2024  on Shopify

I have just started the business and ran into a few challenges. I was really positively surprised. First of all, I got help from Customer Service very quickly. Second, I felt important as a customer, and third, Krystal's incredibly good customer service and expertise just saved my day! 5/5

Healthy Habit

Nov 24, 2024  on Shopify

Maria is one of the best customer service representatives I have ever had. So patient and understanding she helped me understand the process step by step. Took her time to make sure my service was fulfilled. Fantastic service!

Summer-Toys

Nov 24, 2024  on Shopify

Buen servicio, excelente soporte... podría mejorar el UX de la app

Oliver Arch

Nov 24, 2024  on Shopify

Very helpful and resolved all my issues!! would strongly recommend

Horizon Shopping Network

Nov 24, 2024  on Shopify

I would like to give a great review to a wonderful customer service rep named Celia, she really good support, i will take her 5-star rating

OhCanin

Nov 24, 2024  on Shopify

Rita was very reactive and helpful with my support request ! Thank you ver much

Mybugo.com

Nov 24, 2024  on Shopify

Maria was a great help, super fast and competent! Also very friendly.

Vinerack

Nov 24, 2024  on Shopify

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Pawrica

Nov 24, 2024  on Shopify

Rita gave me excellent service

JWIN

Nov 24, 2024  on Shopify

Rita, is great at what they do. very responsive and helpful. A for Awesome and 10/10 service.

iBeautyAcademy.ca | PMU, Numbing Cream & Beauty Products to Canada | USA | Australia | Austria | Denmark | UK | France | Germany | Ireland | Italy | Japan | Netherlands | New Zealand | Norway | Poland | Portugal | Spain | Sweden | Switzerland |Singapo

Nov 24, 2024  on Shopify

Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)

camionero.shop

Nov 24, 2024  on Shopify

Maria helped me a lot! I am very grateful for that! She saved me a lot of time.. thank you

Mighty Chew

Nov 24, 2024  on Shopify

The supporter's name is Zico, helped me very quickly! Thanks!

Holistic Wellness Products

Nov 24, 2024  on Shopify

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

Bubble Tails

Nov 24, 2024  on Shopify

I faced some difficulty as a new user But Selena was really helpful and patiently responding to all my questions. thanks for all the help Appreciate it Selena ! She is really a gem in the company.

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