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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Boutique Lampe de Chevet

Nov 26, 2024  on Shopify

real good app ! thank you Big thanks to Wendy !

GymBum UK

Nov 26, 2024  on Shopify

Excellent service

OUTOGOO

Nov 26, 2024  on Shopify

I thought I had some common sense questions, but the staff member "Vivian" was very patient and helped me resolve them. Great app and customer service

Wildlife Max

Nov 26, 2024  on Shopify

Vivan helped me find the solution in no time and even surpassed my expectations. I got the best help.

TechTrek

Nov 26, 2024  on Shopify

I was quite lost and tried your support. Raphael from the support team helped me with such ease and clear guidance. I went from lost to happy and calm :) Absolutely beautiful experience

La Malka

Nov 25, 2024  on Shopify

Lydia was amazing at helping me with my Fulfillment and she was patient and smart. I was able to pay and confirm my order for my customer. She was awesome

My Store

Nov 25, 2024  on Shopify

thanks RITA for your help

SmartClean

Nov 25, 2024  on Shopify

Rita was so helpful and she was taking her time to talk to me about my problem, thank you, dear friend

Z.A.R

Nov 25, 2024  on Shopify

Very useful Excellent Customer service

Adsuro Inc.

Nov 25, 2024  on Shopify

Had some trouble setting it up at first. But Celia helped me throught he entire process and got everything to work. She knew the solution to all my problems and gave me some great insight, plus answered all my questions. Thanks for the great support!

Truly ChiChi

Nov 25, 2024  on Shopify

They were great, friendly, and quick. They helped me solve what I could not fix. Thank you again.

Folding Parts

Nov 25, 2024  on Shopify

I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.

ErosBlanket

Nov 25, 2024  on Shopify

Great service from Rfimp! Quick, efficient, and very helpful. Highly recommend!

Altora

Nov 25, 2024  on Shopify

Je recommande a 200%, elle était tres patiente et attentive a ma demande. Elle m'a été d'une grande aide!

Nolero

Nov 25, 2024  on Shopify

I had a great experience with DSers support, thanks to their advisor "Rfimp"! They were incredibly helpful and resolved my issue quickly and efficiently.

Hyped Up Haven

Nov 25, 2024  on Shopify

As a new user of Shopify, with DSers integration - I have many questions! I was able to have all of my questions answered by Rin this evening! Rin was patient in answering the series of questions I had and even welcomed me to re-engage and contact this help chat whenever the need arises again. Rin was very knowledgeable, sharing screen shots and links that I can reference later offline. Thank you, Rin!

TimePixelStore

Nov 25, 2024  on Shopify

Good app and customer service is 24/7. Sandy solved my doubts very quickly and in a kind way

Voltify Tek

Nov 25, 2024  on Shopify

"Outstanding Support from Sandy at DSers!" I want to express my deepest gratitude to Sandy from the DSers support team for their incredible assistance. Sandy went above and beyond to help me navigate and organize everything on DSers, Shopify, and AliExpress. Their expertise and patience made the entire process seamless, even when things seemed complicated. From setting up integrations between Shopify and DSers to ensuring my orders flowed smoothly through AliExpress, Sandy was there every step of the way. Thanks to their guidance, I feel much more confident using the platform, and my business operations have significantly improved. I highly recommend DSers, and a big part of that is because of Sandy's exceptional support!

mais vitrine

Nov 25, 2024  on Shopify

foi ótimo o atendimento do suporte da DSers, estou muito satisfeito em ter resolvido meus problemas e tirando minhas dúvidas de uma forma bem satisfatoria, super recomendo a DSers com o seu atendimento.

Outdoor Hive

Nov 25, 2024  on Shopify

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

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