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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Virei Mae

Nov 26, 2024  on Shopify

Ótimo atendimento, super rápido e ótimo app

Woliy

Nov 26, 2024  on Shopify

Extremely happy with the customer service from DSers. I was assisted by Vivian who solved my issue in minutes. You don't get this type of speed and quality of service from other third-party apps usually. 10/10

GlowBelt Pro

Nov 26, 2024  on Shopify

Super Team mein Problem wurde schnell behoben, Respekt! 100% weiter Empfehlung

WanderChics

Nov 26, 2024  on Shopify

DSers is good, I enjoy their service but some things were confusing at first. Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized. She helped me feel way more confident using their service knowing help is just a message away <3

האור היהודי | The Jewish Light

Nov 26, 2024  on Shopify

American Apostle

Nov 26, 2024  on Shopify

great service and knowledgeable!

Vivinyl

Nov 26, 2024  on Shopify

Nice service

VoltIQTech

Nov 26, 2024  on Shopify

Amazing service from Olivia 11/10

ZimoraShop

Nov 26, 2024  on Shopify

o dsers em sí é uma ótima ideia, salva muito tempo. o suporte também parece saber bem o que faz, em especial "Vivian" que me ajudou com uma dúvida. apesar de algumas funcionalidades interessantes serem pagas, talvez pudessem melhorar em algum momento? mas no geral é um ótimo App.

Ofertudo

Nov 26, 2024  on Shopify

Aurora me atendeu super bem, resolveu tudo pra mim com muita boa vontade! Excelente atendimento! Obrigada!

Neighborhood Dancewear

Nov 26, 2024  on Shopify

Vivian was super helpful in figuring out how to have DSers work for my shop!

ComfortGuitar

Nov 26, 2024  on Shopify

Vivian is the best! thank you

Baby Bliss

Nov 26, 2024  on Shopify

Today, I worked with consultant Vivian. She quickly and professionally provided support and helped resolve the issue. She also demonstrated great patience, for which I am especially grateful.

Pow Kiddy España

Nov 26, 2024  on Shopify

Vivian es genial muy amable y me ha ayudado mucho a resolver mi problema

Intimate Circle

Nov 26, 2024  on Shopify

Selena is excellent. Very patient and efficient. Identified my problem quickly. Big thanks.

ElleKiffe

Nov 26, 2024  on Shopify

Aurora did very well, i had an issue for the first time and she was the only one able to help me, compare to her collegues who struggled ! very smart person it didnt take her lon to solve the issue. !!

נטו סולאר

Nov 26, 2024  on Shopify

very great service from Selena very good app !

My Store

Nov 26, 2024  on Shopify

Amelia was very helpful with her service she was fast and efficient while helping me fix the problem I had.

Boutique Lampe de Chevet

Nov 26, 2024  on Shopify

real good app ! thank you Big thanks to Wendy !

GymBum UK

Nov 26, 2024  on Shopify

Excellent service

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