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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,910)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Beberso

Nov 20, 2024  on Shopify

Super recomendable!

Lycius Grove

Nov 20, 2024  on Shopify

Let me tell you Blanca from Support was amazing and very patient with my dumb learning questions and on top of that she fixed all of my problems and I would suggest anyone lucky to have her help You!

Space369

Nov 20, 2024  on Shopify

Gostei muito do atendimento e recomendo, Vivian foi 10

NindoShop

Nov 20, 2024  on Shopify

Thanks Villanelle for ur help, very good support !

dlt-152506

Nov 20, 2024  on Shopify

tive um otimo suporte da parte do atendente nota 1000

Piedra Mistica

Nov 20, 2024  on Shopify

I was experiencing issues with my orders in DSers due to a new policy in the country where I make sales. The support team was extremely quick and answered all my questions, as well as providing assistance to overcome the problem. I’m very grateful for the support and highly recommend the app.

Y’Zhara

Nov 20, 2024  on Shopify

Vivian provided outstanding customer service—she was understanding, professional, and went above and beyond to assist me. Her patience and dedication made the experience seamless and pleasant. Thank you, Vivian, for your exceptional support.

The Calc Cheat

Nov 20, 2024  on Shopify

The Best support team EVER!! Fast replies, answered all my questions. 10 out of 10, HIGHLY recommend. Thank you DSers!

Lune & Lumiere

Nov 20, 2024  on Shopify

I recently had to deal with Vivian regarding a stock synchronisation with DSers and Shopify. Even if we did not find a "classic" solution to solve it, Vivian took time to understand the problem and try his best to help me. The important thing is that, now, it works thanks to the chat i had with Vivian.

NauticaLoot

Nov 20, 2024  on Shopify

Zico was absolutely fantastic! They were patient, knowledgeable, and went above and beyond to resolve my issue. Their friendly attitude and quick solutions made the experience seamless. Shopify is lucky to have such a great support agent! ⭐⭐⭐⭐⭐

MinePixel

Nov 20, 2024  on Shopify

He usado Dsers y la verdad que la plataforma funciona correctamente, pero lo mejor ha sido la atención al cliente. En mi caso, Aurora de atención al cliente, me ha ayudado de una forma excelente, indicándome los pasos que tenía que seguir y ha estado pendiente de que solucionase mi contratiempo con un pedido. Da gusto trabajar con empresas como Dsers. 100% recomendable!

CozyCelebration

Nov 20, 2024  on Shopify

Thank you very much to Olivia for the help she gave me today. Very diligent, attentive to details, responsible and quick to respond. Thanks to the platform management for having such wonderful and responsive employees. I hope for long-term cooperation. I wish all the best and prosperity to the company.

Manay Watches

Nov 20, 2024  on Shopify

Myra was very helpful, she walk me through my problem and was never shy to provide great answers when l asked something.

Shop Ideas

Nov 20, 2024  on Shopify

Perfect fast support from Zico

Vinasco

Nov 20, 2024  on Shopify

I'd like to thank Selena who helped me today with the prayer requests that were in the wrong account. Very attentive and quick. Perfect service

Ma boutique

Nov 20, 2024  on Shopify

Je tiens à remercier sincèrement Vivian pour son aide précieuse. Sa patience, sa gentillesse et son soutien incroyable m'ont vraiment facilité les choses. Si j'avais le choix, je choisirais de passer que part lui milles merci je met 10 ètoiles

myHelestia

Nov 20, 2024  on Shopify

Selena was very helpful, she walk me through my problem and was never shy to provide great answers when I asked something.

The Case Factory

Nov 20, 2024  on Shopify

I got a store connection issue, and CS Sandy from DSers team solved it for me immediately when I contacted them. Dsers are very responsive. Highly recommended for dropshippers :)

TeenPlayHub

Nov 20, 2024  on Shopify

great service easy to use and fast respond. For sure I will use this again

Home Diffuse

Nov 20, 2024  on Shopify

The assistance was wonderful and careful. We went through the problem together, and we got a solution to the problem I was facing. The service provided was excellent. I appreciate.

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