DSers App Review: Features, Pros & Cons for Shopify

Customer reviews: DSers‑AliExpress Dropshipping

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating

5

7,549
4

66
3

10
2

2
1

40

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Rose Avenue Custom Gift Store

Nov 28, 2024 on Shopify

Thanks Villanelle , hope you guys will support 24/24 like this

Just4You | Experience

Nov 28, 2024 on Shopify

Esta avaliação é para a Lucy, que teve um excelente desempenho. Foi rápida, eficiente e simpática no seu apoio. Aguardo a solução definitiva do meu caso por parte da equipa da DSers mas é graças à Lucy que permitiu ter esperança e confiar na DSers.

Sv'n9

Nov 28, 2024 on Shopify

had issues with my app, contacted customer services. very prompt and understanding. Issue sorted, no complaints

Psyara

Nov 28, 2024 on Shopify

fast support, they will be with you step by step and make sure your problem is solved.

EMILY ROSE cerimonia

Nov 28, 2024 on Shopify

molto efficiente

Le Grand Boulevard 1.2

Nov 28, 2024 on Shopify

Esfania Great support thanks a lot

Atelier BookNook

Nov 28, 2024 on Shopify

Thanks you lucy for you help

SS69

Nov 28, 2024 on Shopify

I've been using DSers for my Shopify store, and it has been a game-changer for managing my dropshipping orders. Zoe from the support team was very helpful and patient in guiding me through an issue with an unmapped order. The platform itself is user-friendly, and I appreciate the automation it brings to my workflow. I highly recommend DSers. Thank you, Zoe for your assistance.

LUX n LURE

Nov 28, 2024 on Shopify

I would like to express my sincere appreciation for Lucy, who has been an exceptional support representative from DSers. Her commitment to excellence, attentiveness, and attention to detail truly stood out. I am grateful for her prompt assistance and the outstanding service she provided. It’s been a pleasure working with her, and I am incredibly thankful for her support.

VersaSelect

Nov 27, 2024 on Shopify

Chrissy was super helpful for me!! Found a cheaper variant and mapped the supplier for me! Very happy!

Vitrine Musa

Nov 27, 2024 on Shopify

Ótimo atendimento! Mesmo sendo tarde da noite consegui atendimento imediato e dúvida resolvida com sucesso!!

Tierfreundepro

Nov 27, 2024 on Shopify

Now, Aurora helped me in a wonderful way and stayed with me until the end, explaining with pictures and step by step until we solved the problem. Thank you, Arwa. You are a kind person, and I appreciate you.

AZUREGG

Nov 27, 2024 on Shopify

olivia is the best

Glamour nova

Nov 27, 2024 on Shopify

"Vivian provided excellent support! Great communication and very quick responses. Highly recommend her assistance!"

Maison du Tablier

Nov 27, 2024 on Shopify

Olivia provide us the best customer service, very pro and fast service, everything was perfect! 5 stars

My Dream Cuisine

Nov 27, 2024 on Shopify

Canova

Nov 27, 2024 on Shopify

olivia is great support. she resolved all my queires

AnimalShop

Nov 27, 2024 on Shopify

Merci a SELENA pour son aide très rapide très sérieux et très sympathique Joyeuses fêtes

AstraWonder

Nov 27, 2024 on Shopify

I am very glad to work with this application, and the support team is very comfort and fast. I'll def recommend this application for the newest dropshippers! Thanks, team!

Curbside Matters

Nov 27, 2024 on Shopify

I was confused on the how to get the shipping prices. Aurora was very helpful and shared screenshots so that I can easily identify on how to get the pricing.