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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,910)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

GlobalJems

Nov 23, 2024  on Shopify

not too sure about the app, but customer service is good and fast , Zico helped me understand the process and guide me through it.

Love Allure

Nov 23, 2024  on Shopify

I recently had the pleasure of interacting with Zico customer service team, and I must say, they exceeded my expectations. From the moment I reached out, the response was prompt, professional, and genuinely friendly. He solved my problem in a matter of minutes.

Fyre Ofertas

Nov 23, 2024  on Shopify

Entrei em contato com a equipe de suporte e tiveram paciencia e atenderam muito bem, o atendimento foi com Aimee!

Reginco

Nov 23, 2024  on Shopify

Excellent customer service. Zico was very helpful

Spencer's Hands

Nov 23, 2024  on Shopify

Knowledgeable and efficient. Great customer service skills. Second to none. Thank you.

Viora

Nov 23, 2024  on Shopify

Villanelle was amazing she was very helpful and took all the processes to fix my Problem in the same chat thank you very much

My Store

Nov 23, 2024  on Shopify

Pues muy bien la verdad, la app es súper buena calidad y el servio al cliente por igual la verdad trabaja muy bien, y Zeo hace un trabajo espectacular la verdad ayuda en todo y quita cualquier duda que tengas, gracias.

Roots48

Nov 23, 2024  on Shopify

Holly was a really greatest support to me and patiently helping me Thnx

VoltBrush

Nov 23, 2024  on Shopify

Zoe was wonderful she really helped me with an issue in my store and respond to all my questions making me resolve all of my problems¡ amazing work , thank you so much Zoe :)

Carport

Nov 23, 2024  on Shopify

BLANCA WAS GREAT - THANKS

My Store

Nov 23, 2024  on Shopify

Easy to navigate, great support team

BEST OF VAXKO

Nov 23, 2024  on Shopify

Super atención, y gran ayuda de Blanca! Me ayudo con mis dificultades para conectar proveedores con verdadero stock en sus tiendas! Mil gracias! Super und freundliche Kundenservice, Fr. Blanca hat mich geholfen um Suppliers zu finden die echt stock haben! Herzlichen Dank!

Bonitas

Nov 23, 2024  on Shopify

Um app essencial para quem faz drop. O suporte é maravilhoso e sempre eficiente a qualquer hora que eu precise. Muito grata pelo atendimento de Blanca!

Violed

Nov 23, 2024  on Shopify

Ótimo atendimento, tudo resolvido super rápido!

Viva Essentials

Nov 23, 2024  on Shopify

Villanelle was fantastic! She was incredibly kind, patient, and went above and beyond to help me resolve my issue quickly and efficiently. Her knowledge and attention to detail made the entire process seamless. I truly appreciate her dedication and outstanding customer service. Thank you, Villanelle, for your exceptional support!

Climax Peak

Nov 23, 2024  on Shopify

Blanca provided fantastic service, was very friendly, polite to talk to and very helpful. Blanca walked me through some complicated steps and was very good at simplifying the process by providing images with directions showing what I needed to do. Thank you

Adonti

Nov 23, 2024  on Shopify

Adele hat mir unglaublich weitergeholfen und dabei viel Geduld bewiesen. Ich hatte mehrere Probleme, doch sie konnte alles lösen und mich beruhigen. Dafür bin ich sehr dankbar – vielen Dank, Adele!

Swis24

Nov 23, 2024  on Shopify

great

Kiddo Care Kit

Nov 23, 2024  on Shopify

Great support and customer service is very tentative and helpful Thanks

TELEDIAS SHOPING

Nov 23, 2024  on Shopify

otimo !! todas as minhas solicitações foram atendidas e resolvidas prontamente!

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