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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Junior Fight Gear

Dec 08, 2024  on Shopify

Really good and super helpful CR team

My Store

Dec 08, 2024  on Shopify

Ótimo atendimento! Fui atendido pela Aurora, atendente atenciosa e muito prestativa

Confident Community

Dec 08, 2024  on Shopify

Vivian was so lovely and helpful!! If u ever need help DSers makes it very easy to communicate and receive the help u need :) xx

Sun West

Dec 08, 2024  on Shopify

Brilliant. Really quick helpful support.

Bazaarpa

Dec 08, 2024  on Shopify

I had a "sold out" product error, and Vivian helped me fix it. She was super helpful and solved my problem. Thanks, Vivian!

Sano6

Dec 08, 2024  on Shopify

Myra was great in support. Helped me out with my problem quickly and efficiently

LuMatch

Dec 08, 2024  on Shopify

Fantastic platform that makes e-commerce and drop-shipping that much easier. A special thank you to Vivian for all of her help when I encountered a technical issue. She was wonderful!

TheBuyStop

Dec 08, 2024  on Shopify

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

NestWell Solutions

Dec 08, 2024  on Shopify

Mystic Owl

Dec 08, 2024  on Shopify

I had troubles with getting orders set up for my TikTok shop and the DSers customer service patiently walked me through every step until I had all my issues resolved. Affordable app and great service! Wow!

Poppi Variedades

Dec 08, 2024  on Shopify

ótimo atendimento rapido e prestativo!.

ahmdina

Dec 08, 2024  on Shopify

perfect. i had a problem Olivia sorted it out in a few minutes. very quick response thank you

Raising Noah Baby Store

Dec 08, 2024  on Shopify

Vivian helped me really fast with the issue I was having with an order. Really happy this was solved!

LumoLink

Dec 08, 2024  on Shopify

fast and nice customer service

Back Trend Shop

Dec 08, 2024  on Shopify

Thank you very much for the assistant of Vivian , at the Facebook messenger. She has performed an outstanding professions and also with step by step guide for me to walk through the setting. an App can not be great if they don have a great after service support ! this App is an 5 stared software! with great CS as Vivian

Gelwell

Dec 08, 2024  on Shopify

Easy to use and they are quick to help. Esfania was especially helpful even when I ran into an issue and was able to get me processing my order in minutes!

TrusJoy

Dec 08, 2024  on Shopify

i love how it is the support was just on time i really recommand it for dropshipper

SAM & NAT Living

Dec 08, 2024  on Shopify

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

MisconiUSA Inc.

Dec 08, 2024  on Shopify

Customer service is very responsive right now. I hope this continues.

AGEON

Dec 08, 2024  on Shopify

Zico made the process of switching fulfillment softwares easy!

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