I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.

Great service from Rfimp! Quick, efficient, and very helpful. Highly recommend!

Je recommande a 200%, elle était tres patiente et attentive a ma demande. Elle m'a été d'une grande aide!

I had a great experience with DSers support, thanks to their advisor "Rfimp"! They were incredibly helpful and resolved my issue quickly and efficiently.

As a new user of Shopify, with DSers integration - I have many questions! I was able to have all of my questions answered by Rin this evening! Rin was patient in answering the series of questions I had and even welcomed me to re-engage and contact this help chat whenever the need arises again. Rin was very knowledgeable, sharing screen shots and links that I can reference later offline. Thank you, Rin!

Good app and customer service is 24/7. Sandy solved my doubts very quickly and in a kind way

"Outstanding Support from Sandy at DSers!" I want to express my deepest gratitude to Sandy from the DSers support team for their incredible assistance. Sandy went above and beyond to help me navigate and organize everything on DSers, Shopify, and AliExpress. Their expertise and patience made the entire process seamless, even when things seemed complicated. From setting up integrations between Shopify and DSers to ensuring my orders flowed smoothly through AliExpress, Sandy was there every step of the way. Thanks to their guidance, I feel much more confident using the platform, and my business operations have significantly improved. I highly recommend DSers, and a big part of that is because of Sandy's exceptional support!

foi ótimo o atendimento do suporte da DSers, estou muito satisfeito em ter resolvido meus problemas e tirando minhas dúvidas de uma forma bem satisfatoria, super recomendo a DSers com o seu atendimento.

Elora was amazing to work with!! Answered all of my questions thoroughly with pictures included for ease of understanding!

10/10 service, their live chat was a life saver i was stuck for a long time and Lena one of their customer service reps assisted me with my issue and was resolved in no time. Very professional and helpful thank you for your time.

Excellent service, helped me a lot and answered my questions, I was attended by Lena, 10 out of 10

i was having issue with stock, so got in touch on messenger, celia was amazing and so helpful, sorted my issue very quickly, thank you

A big thank you to Sandy for providing excellent service!

I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue. It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.

Quick service, great English and answered my question promptly.

Excellent service. had not to wait more than a minute.

Toller Service und schnelle Hilfe Mein Problem wurde schnell und professionell gelöst. Der Service war freundlich, kompetent und die Lösung wurde verständlich erklärt. Ich bin sehr zufrieden und kann es nur weiterempfehlen!

excelente, apoio muito bom. app perfeito

Good service, thank you Zico!

Aimee was perfect, quick, very kind, attentive and immediately available! I recommend her!