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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Sorana

Dec 03, 2024  on Shopify

Great service! I am thankful for Myra's support in solving all my problems quickly!

Aneya Nails

Dec 03, 2024  on Shopify

Olivia was so helpfull and solved all my problems! Perfect

The Big Brand Sale

Dec 03, 2024  on Shopify

Very Nice Customer Service. Olivia is very hard working and sincere about work and provide answers within a minute. Thank you!

Scout Offers

Dec 03, 2024  on Shopify

I needed help with DSERS, and Vanessa helped me. Excellent service. She even deserves a raise!!! God bless her!!

WinterDaddy.com

Dec 03, 2024  on Shopify

Elora was a BIG help. Very straight and helpful with our problem. Gave us really fast replies to solve our problems!

Cliquei Peguei

Dec 03, 2024  on Shopify

O atendimento da Elora foi fantástico. Preciso, explicativo, cortês e rápido. Uma ótima consultora.

SMRT Home

Dec 03, 2024  on Shopify

Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs

Milavue

Dec 03, 2024  on Shopify

Esfania was amazing. Was very patient and helped with solving my multiple issues. Great service and support!

Rubylis

Dec 03, 2024  on Shopify

Rin helped me very good. The app works as it should and the supporrt is amazing.

Jason Barret

Dec 03, 2024  on Shopify

Rin was great . Gave me quick solution for my problem

Noova Heal

Dec 03, 2024  on Shopify

Great Service, Lena was very helpful und offered me many solution.

Startek

Dec 03, 2024  on Shopify

very good service,quick response

EVARELLE

Dec 03, 2024  on Shopify

Raphael responded super quickly and solved my problem. Very nice contact. Any time!

Bikewise Smart Pump

Dec 03, 2024  on Shopify

FIrst time user of the app and system, used the live chat and had assitance from Sandy. She was very fast and very helpfull with answers and provided good solutions to any questions i had. would recommend to anyone.

Silent Basketball

Dec 03, 2024  on Shopify

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns. What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me. The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

My Store

Dec 03, 2024  on Shopify

Fast support. I am very satisfied that my problem was solved fastly and actively by Sandy. The app is easy to use but if you have any issue with it, don't hesitate to contact Dser customer desk. They are very helpful.

LittleOzKid

Dec 03, 2024  on Shopify

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.

Elorena

Dec 03, 2024  on Shopify

Villanelle is awesome, thanks for the amazing help and solution

Lazy Rox, LLC

Dec 02, 2024  on Shopify

Support is very prompt and responsive. Blanca thanks again for all your help.

Loja Saadi

Dec 02, 2024  on Shopify

Fui atenciosamente atendido pela atendente Zoe da plataforma Dsers !! Muito atenciosa e rapida na hora de respoder ! Solicitei todo tipo de ajuda, todo tipo de duvidas e ela com muita Paciencia me ajudou a solucionar meus assuntos !! Obrigado Dsers por contratar e treinar Profissionais !!

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