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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,910)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

CHICSU

Nov 26, 2024  on Shopify

"Customer service was great! They were responsive and resolved my issue quickly.

CampingRando

Nov 26, 2024  on Shopify

Excellente plateforme qui nous fait gagner un temps fou entre Aliexpresse et Shopify. Merci 1000 fois à Wendy du service technique qui m'a aidé à résoudre mon problème. Son aide a été très précieuse.

By Daii

Nov 26, 2024  on Shopify

Satisfação com a ajuda e as duvidas

Bizungo

Nov 26, 2024  on Shopify

Excellent service responds quickly and understands what is asked.

My Store

Nov 26, 2024  on Shopify

Ótimo atendimento! resolução do problema com rapidez! super indico.

Arara Prime

Nov 26, 2024  on Shopify

The attendant Aimee from the DSers team was very helpful and quick to help me with any questions. The DSers service is a 10!!! I recommend :)

TopUtilidades

Nov 26, 2024  on Shopify

Atendimento excelente, fui atendido pelo Rfimp que me deu total suporte e resolve todos os problemas, atendimento nota 1000.

Ma boutique

Nov 26, 2024  on Shopify

Super fast customer service resolved my issue ! Thanks to Zina

aavaaja

Nov 26, 2024  on Shopify

Rfimp was really helpful with all my questions thank you.

MaxFlowShop

Nov 26, 2024  on Shopify

very good service

Glamora Club

Nov 26, 2024  on Shopify

Neva was such an amazing customer service agent, super patient and friendly. Would highly recommend her anytime of the week! Solved a huge issue on Aliexpress with her

Virei Mae

Nov 26, 2024  on Shopify

Ótimo atendimento, super rápido e ótimo app

Woliy

Nov 26, 2024  on Shopify

Extremely happy with the customer service from DSers. I was assisted by Vivian who solved my issue in minutes. You don't get this type of speed and quality of service from other third-party apps usually. 10/10

GlowBelt Pro

Nov 26, 2024  on Shopify

Super Team mein Problem wurde schnell behoben, Respekt! 100% weiter Empfehlung

WanderChics

Nov 26, 2024  on Shopify

DSers is good, I enjoy their service but some things were confusing at first. Thankfully they have AMAZING support right via messenger, a special big thank you to Olivia who not only quickly and effectively helped me resolve my issue but also made me feel understood and prioritized. She helped me feel way more confident using their service knowing help is just a message away <3

האור היהודי | The Jewish Light

Nov 26, 2024  on Shopify

American Apostle

Nov 26, 2024  on Shopify

great service and knowledgeable!

Vivinyl

Nov 26, 2024  on Shopify

Nice service

VoltIQTech

Nov 26, 2024  on Shopify

Amazing service from Olivia 11/10

ZimoraShop

Nov 26, 2024  on Shopify

o dsers em sí é uma ótima ideia, salva muito tempo. o suporte também parece saber bem o que faz, em especial "Vivian" que me ajudou com uma dúvida. apesar de algumas funcionalidades interessantes serem pagas, talvez pudessem melhorar em algum momento? mas no geral é um ótimo App.

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