Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,577)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

ahmdina

Dec 08, 2024  on Shopify

perfect. i had a problem Olivia sorted it out in a few minutes. very quick response thank you

Raising Noah Baby Store

Dec 08, 2024  on Shopify

Vivian helped me really fast with the issue I was having with an order. Really happy this was solved!

LumoLink

Dec 08, 2024  on Shopify

fast and nice customer service

Back Trend Shop

Dec 08, 2024  on Shopify

Thank you very much for the assistant of Vivian , at the Facebook messenger. She has performed an outstanding professions and also with step by step guide for me to walk through the setting. an App can not be great if they don have a great after service support ! this App is an 5 stared software! with great CS as Vivian

Gelwell

Dec 08, 2024  on Shopify

Easy to use and they are quick to help. Esfania was especially helpful even when I ran into an issue and was able to get me processing my order in minutes!

TrusJoy

Dec 08, 2024  on Shopify

i love how it is the support was just on time i really recommand it for dropshipper

SAM & NAT Living

Dec 08, 2024  on Shopify

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

MisconiUSA Inc.

Dec 08, 2024  on Shopify

Customer service is very responsive right now. I hope this continues.

AGEON

Dec 08, 2024  on Shopify

Zico made the process of switching fulfillment softwares easy!

Life In Mind

Dec 08, 2024  on Shopify

thanks Esfania for your help

swiftly

Dec 08, 2024  on Shopify

אייייין על השרות שליסמין האדירררה! מענה מהיר , ענייני ומלא רצון טוב לעזור. מאחל לכם עוד אנשי צוות כאלה, תודה יסמין וערב טוב

AmigoPet

Dec 08, 2024  on Shopify

O suporte atende super bem e o funcionamento no geral é bom

nobody mobile

Dec 08, 2024  on Shopify

Rfimp rocked! Fast and clear, I am one lucky guy!

Glamping Gone Wild Outfitters

Dec 08, 2024  on Shopify

I was able to IM with Wendy today regarding an order I had completely messed up for a customer. I was initially worried that the DSers chat would only be able to help on DSers issues and was releived when Wendy was able to help me across the AliExpress, DSers and Shopify websites. Wendy was quite patient and when I was having another issue arise she was waited for me to solve issue and continue to help with the original order mishap. Very satisfied with the chat option and that issues can be quickly resolved across multiple sites.

LEORIA

Dec 07, 2024  on Shopify

Good review from DSers support team. Thanks!

The Glow Bag

Dec 07, 2024  on Shopify

Customer service, fast and efficient!

RetroFusion

Dec 07, 2024  on Shopify

Great help and commitment

Zazza Fashion Store

Dec 07, 2024  on Shopify

Aimee was amazing, 10/10 help, all the best!!!

TradingPads

Dec 07, 2024  on Shopify

The support is very helpful and responds quickly, I recommend it for the future

CASIFY

Dec 07, 2024  on Shopify

Spoke to Rfimp from the DSers team through Facebook Live Chat and they resolved my issue within minutes. Very satisfied with the efficient service.

Scroll to Top